My other room was booked but canceled on me at the last minute! This one was booked and very easy to get to. Customer service was awesome and friendly at 3am😁. A life saver!!!! Thank you!!!!☺️
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
Thomas
Thomas (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 30 日
Please Refund Me
I booked this hotel at 12:07am i arrived at 5:30am they said i exceeded the check-in time & was considered a NO-SHOW.Tired from driving almost 11hrs & 2to go i booked instead of risking my families life.wish i hadn't. Hotels.com refused to give me a refund & said they would call me back during business hours to talk about a refund.Been a member with them for over 5yrs at least. I wasn't expecting this.No call from anyone besides SPAM call which i answered anyway just in case it was them.Wishful Thinking it wasn't. But my financial institution picked up & i been in business with them for 10++yrs.They gave me the $$ back and insured me that they will look into the matter at hand.Done with Hotels.com didn't wanna start using airBnB because im a [if it's not broke don't fix it]kinda guy.But like i told my X all contracts are meant 2b canceled.
Kamara
Kamara (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Pay attention to checkin window- there isn’t one
We didn’t stay there and I’m waiting for my refund. A late flight and delay in our rental car caused us to arrive super late. Upon arriving manager on site was watching tv and told us we were “kicked out” because we arrived past checkin time even though we were paid. There information does not have checkin hours only after 3pm. Horrible experience
Sonia
Sonia (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
Just ok
Air condition did not work well but it was fairly comfortable. The hotel was ok for the price. Would probably not stay there again.
kendra
kendra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 5 日
Aleas
Aleas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
reservation problem
Booked twin beds through Hotels.com. Got to site , given one king size and desk clerk said no 2-bed rooms available. Said third party app "must have screwed up". Never had this problem before.
Richard
Richard (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
The staff from check-in to janitorial was amazing!!! Every employee encountered deserves 5 stars. The grounds/building itself was not in the best condition. The entrance door to the room looked as if it had been kicked in once upon a time. The tile in the tub was peeling, and the refrigerator could stand some tlc.
Kimberleigh
Kimberleigh (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Run down
Place was very run down , & did not seem very secure with door card readers not working
Michaels
Michaels (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 14 日
A complete disaster
We booked 2 queen rooms. We paid and then they said when we arrived, they only had 1 room available. So my kids had to stay in a separate hotel down the road making our check in a nightmare. It hasnever happened before or since. We would like a credit from Hotels.com for the inconvenience. We were in town for a convention and this reservation mishap caused us to be in an unnecessary time crunch. Again, i expect a credit for a room in the future. I dont want to take legal action against Extended stay America or Hotels.com. It was a disaster and totally unnecessary. You can reach me and leaveca message at 574-274-2930 or nic
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
michael
michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Pranav
Pranav (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Smelled like smoke
Sean
Sean (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 1 日
Everyone was great and friendly, however, the property is very rundown. The 1st floor smelled like dog and smoke which was almost unbearable. There was also not enough towels. I asked for more and was only given 1 because thats all they had available.
If you are just looking for a cheap place to lay your head, this might work, but dont expect much cleanliness.
Nathan
Nathan (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 30 日
Just ok
Tuan
Tuan (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 26 日
Bathroom tub was peeling . Could not adjust the shower head TV didnt work light bulb needed to be replaced in one of the lamps.
The entrance door to the hotel was dirty bouth inside and out.
I wasn't very impressed.
Edward W
Edward W (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Eric
Eric (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 26 日
GARY
GARY (1 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 5 月 25 日
Not what they led us to believe
GARY
GARY (1 晚行程)
Travelocity 真實旅客評價
4/10 一般
2025 年 5 月 22 日
N/A
Virgil
Virgil (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 22 日
Because i have never received my $143.81 back for when i cancelled for 5/16-5/18 and I cancelled may 11 2025 This is ridiculous
I am going to post on Facebook Instagram on what a ripoff this place is .
Thanks Mr. Johnson