Place was very run down , & did not seem very secure with door card readers not working
Michaels
Michaels (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 14 日
A complete disaster
We booked 2 queen rooms. We paid and then they said when we arrived, they only had 1 room available. So my kids had to stay in a separate hotel down the road making our check in a nightmare. It hasnever happened before or since. We would like a credit from Hotels.com for the inconvenience. We were in town for a convention and this reservation mishap caused us to be in an unnecessary time crunch. Again, i expect a credit for a room in the future. I dont want to take legal action against Extended stay America or Hotels.com. It was a disaster and totally unnecessary. You can reach me and leaveca message at 574-274-2930 or nic
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Pranav
Pranav (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Eric
Eric (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Tenika
Tenika (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 20 日
Brianna
Brianna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Good price; great staff!
The room was large and very clean. Because I have some physical limitations, I was extremely pleased to see that there were more "grab bars" in the bathroom than usual.
All of the staff that I met were both friendly and helpful.
Kudos to the night manager--who ALWAYS appeared to be on duty--and who, with a smile on her face, never seemed to be irritated when asked to "re-code" my key because I couldn't keep from slipping my room key into the same pocket in which I carried my billfold . . . which has a magnet in it. (Apparently codes and magnets do not play well together.)
I had never stayed at this particular motel, but should I need return to Indianapolis, I'd gladly book a room here.
Jean
Jean (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 8 日
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
Worst hotel this hotel needs to be demolished
This property is falling apart the room smell like cigarettes, and the furniture and cabinets in the kitchen and the living room and the bedroom are falling apart and warped. The bathroom was disgusting. The tub has chipped paint and chipped glaze it cut my foot. They will give you a foot mat at the front desk, but that means they’re admitting that the bathroom is unacceptable and that the tub is disgusting.
They have terrible customer service. They don’t care about your complaints and they stand there and lie in your face and say that they’re going to move to another room and then don’t even bother calling you all day to move you to that new room and then someone else will tell you that you never should’ve been told that you were gonna be moved to a room. Even though you just checked into the hotel, you’re not considered important. They only care about other people that may need to check in that day, even though you were put in a disgusting nasty room.
They did not give me enough toilet paper in the bathroom and they charge you a deposit that will never be returned. It’s $100 per room. The phones in the rooms do not work appropriately and the cords are broken so they keep popping out of the receiver every time you pick it up.
They say on their profile that they give breakfast but they do not. It is just coffee and it ends at 9:30. They might give you one bagel, but it is not a sufficient breakfast.
LaJeanna
LaJeanna (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 26 日
Rolando
Rolando (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
ellis
ellis (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Velvalean
Velvalean (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 1 日
Leonard
Leonard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 31 日
Alexander
Alexander (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Keilon
Keilon (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
A surprisingly good hotel for the price. Much nicer than we expected, in fact. Spacious, clean room, quiet and no unpleasant smells. Bed was comfortable, nothing to complain about. The staff were excellent — friendly and helpful. I wouldn’t hesitate to stay there again.
Jennifer
Jennifer (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 22 日
Guy at the front desk was very closed off not really friendly, they said they had breakfast but it’s only coffee and a small amount of muffins you would have to ask them to bring more muffins out, my shower for the king room did not work but I did not feel like changing rooms or being a “Bother” I think they judge everyone here the same , we were just staying for a night away with family. They really just need new workers with integrity, and good cleaning skills. 4/10
Jayreese
Jayreese (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
April
April (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 11 日
Destanie
Destanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 8 日
It was a nice room and facility, but check in was a pain. The guy kept trying to set the card machine up for my security deposit, and it took him any number of tries before he got it working. The computer may have been slow, and I was drowsy anyway, but it felt like a half hour before he figured out what to press on his tablet to set it up. At least he figured it out.