front deck counter staff is very difficult about deposit problem
so there is no way to register a house hold
no choice we move to another hotel to live
kuang-hai
kuang-hai (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 8 日
good
??
?? (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 18 日
??
?? (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 7 日
Very good
??
?? (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
It’s a no for me
99.% of staff were amazing! Breakfast was ok cold. If u want jelly u share out of the same jelly jar. I was charged a 50.00 deposit when I never read that up front. It’s not a place I would go back to. Cleaning staff are amazing!!
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 11 日
Sachi
Sachi (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 10 日
I cannot believe that upon returning from business obligation after a 3 days out of a 4 night stint (leaving a DO NOT DISTURB sign) on the door at this hotel my room was entered and all my belongings with the exception of cleaning the trash and renewing towels were packed up. I refused to pay a “daily renewal of a $50 deposit as I was going on a night by night basis to feel out peace and comfortability. Now how you can touch a customers belongings to the point of personal invasion is beyond my understanding. DO NOT stay here unless you want your luggage snooped through. Need I say more? My receipt of a room paid for screenshotted and proof of pay and no danger of destruction— none done thus far does not warrant an entry. Yes . I kept a trolley hostage in the room since there are 4 others since I didn’t want to have to hunt for one before a 3 hour drive home. Take the trolley! - why touch my stuff, and audacity to not clean the room.
Sachi
Sachi (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Safe and clean
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Everything was good but the room needed more lighting. Also needed complimentary shampoo, soap, and cream. Those were the two main reasons.
Cesar
Cesar (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Upon arrival, there was a homeless fight in the parking lot in front of the main entrance. The hallway smelled like urine. The carpet was horrific. I had to go to Walmart to buy a candle and plug-ins. The bed pillows were the size of couch pillows. I trusted the pictures, but never again.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
I experience worse. It was fair.
Guadalupe
Guadalupe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Hannah
Hannah (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 25 日
Ioram
Ioram (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 24 日
The bathroom vent caught fire.
Tommy
Tommy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 21 日
Ronald
Ronald (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 20 日
They do deserve top marks for their customer service. However, I was not told that there would be an early check in fee or how much it would cost. Had I known, the price of my stay would not have been worth the money at all.
I hotel can be old and that’s fine and
acceptable. Dirty is not acceptable. The carpet in my room could have been vacuumed better, there were yellow stains on the pillows, there was overall air
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Alexander
Alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 6 日
DO NOT STAY AT THIS HOTEL!
Old hotel needs major update. Minimal staff. Poor water pressure. Small towels. Had to go to front desk ourselves to get things that housekeepers forgot to leave in the room. Room was not cleaned at 3pm in the afternoon. We had to request cleaning for the next day. Not acceptable!!!
Steve
Steve (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 2 日
Good location for us but hotel is worn. Towels are terrible, carpet is very stained, pool was not working, and furniture needs to be replaced.
Alex
Alex (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Good
Good
Julio
Julio (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Comfy stay, a little out dated, staff at check in was very friendly, staff at check out
Yvonne
Yvonne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 31 日
Remove this property!!!!!!!
This hotel needs to be removed from this site. When my son and I pulled into the parking lot I immediately felt uneasy. It was dark and there were “security guards” everywhere. Most of the vehicles in the parking lot looked suspicious and at 11 pm there were people wandering around and some sitting in their cars. Upon entering the lobby there was a lot of “activity” for it being so late. There was no one at the desk for a long time but when she arrived and checked the group in in front of me it was clear that she was escorting guests to their room. It looked like she had to access the elevator for them. I was very very uneasy and left the property without trying to get a refund.