The front desk girl was amazing! So kind & helpful.
The overall experience was great. The only thing I can say is the room we stayed in had an issue with the bathroom door getting stuck from the inside. Someone had to open it from the outside to get out.
Gwen
Gwen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 16 日
In the process of remodeling. We stayed in an older room because it was available earlier. Didn’t have duel nightstands, which are very useful for a couple of senior adults. The desk chair had many stains.
Richard
Richard (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 15 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 15 日
Eric C.
Eric C. (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Yvonne E
Yvonne E (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
KeAndre
KeAndre (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 10 日
The only problem was with the check in. The system was down and it took over 40 minutes to get a room. The woman at the desk was very nice and did her best to help.
Bruce
Bruce (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 9 日
Darion
Darion (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Raul
Raul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 2 日
It met our needs for the night! It was good!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
NO room service
NO room service: terrible, if you need something you have to go personally to the lobby (get clean towels, shampoo, toilet paper, empty the trash can, etc)...
Miriam
Miriam (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 29 日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 28 日
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
The hotel was fine. The bed was as hard as a rock so we both woke up with aching backs. I was not thrilled with no housekeeping service. After paying almost $700 for a 4 night stay, I do expect clean towels and a freshly made bed. I was told if I wanted clean sheets, I had to bring the dirty ones to the front desk and they would exchange them for clean ones. There are no ice machines, and the vending machine with drinks was empty. The room had a kitchen but no dishes or silverware. The staff were friendly.
kristin
kristin (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Disgusting Hotel
Never again. Room 233. Bath does not drain. 4” of water with a fast shower, bath sink does not drain and splatters everywhere and Full of water from short use. Checked in…tv remote had no batteries and no back…kitchen counter had paint peeling off….hallway and elevator to the 2nd floor was disgusting… dog hair and trash everywhere…outside our room was 5 huge bags of garbage…halls had a terrible smell. We were locked out of the outside door…one of the nights when returning…took 20 minutes to finally see someone inside to let us in! Very disappointed to say the least!!!!!
Shellie
Shellie (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 24 日
David
David (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 24 日
NEVER AGAIN!
This hotel was understaffed and took forever. There was always a line to talk to the front desk. The room phone didn’t work had to use my cell to contact them. Front desk was friendly but at one point one of the housekeepers came up to tell us to be quite cause the downstairs people complained but we were no where being loud. And the housekeeper was extremely rude when telling us! Also at some point the staff came up to tell us that our shower was leaking to the downstairs room! They told us they may have to change us rooms but they never came back and told us anything. They also say they have kitchen items that could be delivered to your room but when I called they said they didn’t have any available. I waited for maybe over 5 hours and called so many times to ask if they had any yet and they never got any. Floors were also so dirty could tell they had not been mopped! Over all bad experience!
Frankie
Frankie (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 24 日
Tonya
Tonya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 24 日
Room was great but service lacked a bit. What you got is what you got no budge was told they were oversold and we might not have a room. GJ
Josephine
Josephine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Comfortable and affordable
Comfortable mattress and pillows. Everything worked as expected; service was polite and efficient. Zero complaints!
This was a spring stay, so I cannot comment as to the adequacy of air conditioning in the summer, but the thermostat worked perfectly for me.