I booked this location because of it being pet friendly. When I booked the room through the app, there was no indication or field to specify I was bringing a small dog. Upon arrival the person at the reception desk saw our dog and said we didn't make a booking including our dog. At this point I had already paid. For a few seconds I thought we were going to be told we couldn't stay But we had just paid. Then I was told it was a $25 charge offered to stay with our dog. I feel like this was a huge case of bait and switch. The hotel was full of dogs and I wonder if they were greeted the same way. We would have been glad to leave and find another hotel.
John
John (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
Found a roach in the shower running all over the place that I had to kill. SMH. Would not recommend. Whole place smells not good either smells like body Oder
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Toiletries should be better the kitchens utensils
Dwayne
Dwayne (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Dwayne
Dwayne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 3 日
Good location and nice facility. A super value for the place
David
David (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 2 日
I needed a full kitchen and this room is perfect..it is very clean and the staff is very friendly and helpful
David
David (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 1 日
The outside of the property was well-maintained. The hallway had some trash that was never picked up during the entire three days we were there. The room we stayed in on the first floor was average. Definitely could use a deep cleaning and some air freshener.
Carrie
Carrie (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 30 日
Do not Extend your Stay here
The staff was often missing from the front desk, they did not provide the utensils promised, the refrigerator was old with rust and did not have a working interior light. The only paper products in the room was toilet paper.
Camille
Camille (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 18 日
Mariela
Mariela (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 16 日
Carter
Carter (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 16 日
The passage way was not swept or cleaned two day straight, with leaves and dirt all over the floor, which is indicative of overall facility maintenance. I can't understand how you won't swept or vacuum hallways for two days- saw papers, dirt and leaves on the spot for days.
No-smoking policy unenforced with elevator and hallways smelling of smokes and weed smells.
Samuel
Samuel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 14 日
Louise
Louise (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 12 日
Ken
Ken (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 9 日
Great staff. I’ve stayed at many ESA locations and I love that they have two burner stoves so I don’t have to always eat out.
Christopher
Christopher (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 6 日
Chris
Chris (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
The entire hotel smells like mould. This is not a clean hotel. I immediately had hives after sitting in their recliner. Slept with my clothes on over the sheets and I'm not a germaphobe in any way. Some guests live there all the time. My neighbors expected compkete silence after 10pm and kept banging on the wall everytime I made the slightest noise. I got a look at them when arrived and they looked like meth heads. Lots of trash folks here. Pay extra and don't stay here. Like ever. Unless you're a trashy person yourself then, by all means, welcome home!!
Benoit
Benoit (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 23 日
Room 202 desperately !!!!!! Need a new mattress. Room 202 should have kitchen utensils. Should be able to get hard copy of bill even if booked through Expedia. Not the quality of an IHG hotel brand. Very disappointing
Robert
Robert (1 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 10 日
Its not a hotel for me that travel anymore. Its like apartment building with everyone living there with there dogs. No carpet on the floors. No rugs.
Charles
Charles (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 4 日
Excellent ambient
Xavier
Xavier (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 10 月 2 日
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 27 日
Bridgett
Bridgett (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 21 日
Walk away.
The moment we walked into this building we should have turned around and walked out. We checked in, our deadbolt on our room door was snapped in half. The stove looked like it was from the 80s. The room smelled of mildew and sweaty socks. We asked for a refund because we did not feel safe and were denied. Do not stay here.