The staff at the hotel restaurant and gift store were very unfriendly to us. We asked the staff for help in a very friendly manner, yet we were treated with a very poor attitude and no sincere apology was made to us. It was a very bad feeling to be discriminated against for the money spent and will never choose this hotel again!
Yin
8/10
EDDY MING
1 晚行程
2/10
Everything is dirty !
xiaomeng
1 晚家庭旅程
10/10
abdellah
1 晚行程
8/10
Itzel
1 晚行程
10/10
We needed 1 night before our cruise and wanted something convenient to both the airport and the port, the Sheraton fit the bill. The value was excellent in that they have a pool and restaurant. The room did show it's age, but was clean and comfortable.
Elizabeth
1 晚家庭旅程
10/10
Very friendly staff and the property was amazing
Tamia
1 晚友伴旅程
6/10
The property was tired- needs updating. Not to the standard of past Sheratons I’ve stayed with.
Dale
1 晚行程
10/10
Beautiful stay nice n quiet
Leroy
1 晚行程
10/10
Edwin
1 晚行程
8/10
Monika
1 晚行程
10/10
Takesha
1 晚行程
8/10
It was ok
Alice
1 晚行程
6/10
真實旅客
1 晚行程
8/10
Kendall
1 晚行程
8/10
El servicio de restaurante muy bueno
Alfonso
1 晚行程
8/10
Christiane
1 晚行程
6/10
The check-in system was down and I was told to go sit in the lobby and they would come and get me when the system came up. I was never contacted. I stood in line 2 other times still could not check in. There was absolutely no communication from staff to the people waiting to check in. The hotel itself could use some updating.
Kyle
2 晚行程
4/10
真實旅客
1 晚行程
2/10
Socorro
1 晚行程
6/10
O quarto tinha cheiro de cigarro, banheiro meio sujo … mas a cama é roupa de cama muito limpas e confortáveis
Christiane
1 晚家庭旅程
6/10
The room was good, bath was ok paint in tub was pealing wallpaper on wall was pealing as well. No microwave nor fridge was available in our king room.
If you drive a large p/u or suv i recommend telling them at check in that you want a first floor parking spot! Parking garage is limited and very tight to maneuver a large vehicle through the curves to go up to the 2nd and or 3rd floor! It was very costly for my vehicle due to damage to my rims in the rear of my vehicle!!