They are doing renovations on the 5th floor and they woke up my toddler and husband at 7 in the morning on a Saturday. They could have warned us before.
Esmeralda
Esmeralda (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 26 日
Franklyn
Franklyn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 26 日
1 Star hotel - bad staff
The front desk staff were just unfriendly right from the check-in. No smile or greeting, just all business. There is no coffee or water in the lobby. When ask, the front desk told me breakfast served from 630-9am and only then coffee is availble. I told them other hotels have coffee for guest and he told me otherwise and insited I was wrong in a condesenting tone.
The hotel is under heavy rennovation and it's a mess. Our water got turned off in the morning and later cut off again in the middle of my shower. If I weren't staying just two nights, I'd have left after day 1.
Wai
Wai (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 25 日
Do not stay here if your a solo female traveler
As soon as I checked in and seen the room I immediately checked out, I was a solo female traveler there were men watching me as I checked in at 11:45 pm the elevator was broken and the other one takes forever to arrive . The doors don’t seem stable the room smelled like cigarettes the hallway was creepy and the male manager was super unhelpful and rude. Also there’s a group of people just staying / sleeping on the sidewalk near the hotel.. I asked for a refund as I checked in for two nights and one day and he didn’t even say anything . Disgusting do not book here the pictures must be ai or fabricated to make something better then it was, he was gave me one key I’m supposed to receive 2.