When we checked in, we were asked if we wanted to upgrade our room. We agreed to pay more to upgrade yet were disappointed when we got into our room as it was far from an upgrade. We've stayed here many times before and this room was the most dated of all the rooms we had here. The outlet did not work in the washroom, the water wouldn't drain in the tub and the carpet was old and dirty.
tina
tina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Gurinder
Gurinder (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 22 日
Terrible service. Terrible front desk. Bad hotel
Front desk was very unprofessional. Not clear. Booking with extra fees undisclosed upon booking. Not what I expected from a Hilton hotel. Won’t ever come back especially with the same staff and front desk customer service.