At Castaways Resort and Suites, nestled within the national park, enjoy a refreshing drink at the poolside bar or explore local art in the on-site gallery. Savor breakfast and dinner at the restaurant, unwind with free WiFi, and take advantage of shopping just steps away.
Reviews
7.07.0 out of 10
Good
Popular amenities
Bar
Gym
Pool
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Pool bar
Room service
Babysitting
Business centre
Area shuttle
24-hour front desk
Feel at home (6)
Babysitting (surcharge)
Playground on-site
Fridge
Private bathroom
Television
Garden
The current price is HK$510
HK$510
HK$679 total
includes taxes & fees
16 Aug - 17 Aug
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Suite Room 1 king Bed + Parlor Room
Enjoy your visit to Freeport with a stay at Castaways Resort and Suites. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a garden. Fellow travellers say great things about the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
118 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Free reception
Room service
Travelling with children
Playground
Babysitting (surcharge)
What to do
Beach nearby
Golfing nearby
Working away
Business centre
Meeting room
Conference space (580 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Built in 1990
Safe-deposit box at front desk
Garden
Library
Fitness centre
An outdoor pool
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Accessibility
Lift
ROOM
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Mobile key entry
MONETIZATION_ON
Fees & policies
Refundable deposits
Easter holidays deposit: USD 100 per day for guests under 21 years old staying between 2 March to 31 April
Optional extras
Full breakfast is offered for an extra charge of approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
Local area shuttle service is offered for an extra charge
Safes in guest rooms can be used for USD 3 per day
Children & extra beds
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castaways Resort Freeport
Castaways Freeport
Castaways Resort Suites
Castaways And Suites Freeport
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport
HELP_OUTLINE
Frequently asked questions
Is there a pool at Castaways Resort and Suites?
Yes, there's an outdoor pool.
Are pets allowed at Castaways Resort and Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Castaways Resort and Suites?
Sorry, there's no on-site parking at Castaways Resort and Suites.
What are the check-in and check-out times at Castaways Resort and Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Castaways Resort and Suites and nearby?
Castaways Resort and Suites has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Castaways Resort and Suites?
Yes, there's an on-site restaurant that offers Caribbean cuisine and garden views.
Does Castaways Resort and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Castaways Resort and Suites like?
Castaways Resort and Suites is in Downtown Freeport, a short 4-minute drive from Freeport (FPO-Grand Bahama Intl.) and 18 minutes' walk from International Bazaar.
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Castaways Resort and Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Air conditioning
Restaurant
Upgrade
Beach
Reviews
6/10 Okay
23 Jul 2025
Enjoyed my stay
Romeo
Romeo, 1-night trip
10/10 Excellent
5 Aug 2025
Overall the hotel was good
tyrone Thomas
tyrone Thomas, 4-night trip
8/10 Good
30 Jul 2025
The room was comfortable and the restaurant was available to order breakfast.
Charlene
Charlene, 3-night trip
8/10 Good
20 Jul 2025
Great ́location.
Marcus
Marcus, 1-night trip
10/10 Excellent
10 Aug 2025
I like everything about the place
maverick
maverick, 2-night trip
8/10 Good
17 Jul 2025
It was ok the ion was nice the hotel was clean
Kaisha
Kaisha, 1-night trip
8/10 Good
11 Aug 2025
Bed comfort and internet access
Erica
Erica, 1-night trip
10/10 Excellent
24 Apr 2025
We enjoyed our stayed in the resort
The staff was amazing
Fred
Fred, 2-night trip
6/10 Okay
3 Aug 2025
The food was great, customer service was top tier, the hotel was clean but not up to date. It smells kind of musty as well
Deangela
Deangela, 2-night trip
4/10 Poor
29 Jul 2025
:-)
Christopher
Christopher, 3-night trip
8/10 Good
9 Jun 2025
It’s was nice and peachful
Darius
Darius, 2-night trip
10/10 Excellent
18 Feb 2025
Clean and convenient hotel.
Mark
Mark, 2-night trip
10/10 Excellent
27 Apr 2025
Very nice and quite
Calvin
Calvin, 3-night trip
6/10 Okay
12 May 2025
It was ok
Serena
Serena, 2-night trip
2/10 Terrible
4 Jul 2025
Barth towel and rags need to change room had a fowley smell house keeper was unprofessional
Natacia
Natacia, 1-night trip
8/10 Good
26 Apr 2025
The staff was very bright the family run restaurant was the highlight of my state with amazing food from the area pool was nice and refreshing after working hard all day doing Mission work only reason I gave it four stars is because it's a little old and needs updating but everything works AC TV refrigerator microwave just a little dated that is all
Eric
Eric, 9-night trip
10/10 Excellent
5 Mar 2025
Centrally located
Yolanda
Yolanda, 1-night trip
8/10 Good
13 Jan 2025
Nice location friendly staff just great price but the decor could be more modern otherwise perfect for the price
Mavalee
Mavalee, 4-night trip
8/10 Good
20 Nov 2024
It’s close to everything including the airport
Devaughn
Devaughn, 1-night trip
2/10 Terrible
9 Jun 2025
Horrible no one should book this place it was filthy nothing as pictured. Dirty sheets no one answering the phones . Horrible experience
Tracey
Tracey, 1-night trip
8/10 Good
25 Feb 2025
It was clean, bed comfortable. On the basic side but nice
George
George, 1-night trip
4/10 Poor
16 Jun 2025
The property has an old charm about it but that can cause problems I had a horrible experience where the door entry malfunctioned and I couldn’t access my room for over 6 hours and the staff had to call an engineer off site to rectify the problem during this 6 hours I was accommodated to anything they just left me sitting in the lobby area with very few updates.
Leron
Leron, 2-night trip
8/10 Good
24 Feb 2025
Average place for an average price , linens and towels need updating .
Whitney
Whitney, 1-night trip
10/10 Excellent
17 Dec 2024
Great staff
It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.