We have stayed at Kilhey Court on several occasions and always have an enjoyable break. The hotel is a little jaded in places but is perfectly acceptable for the price, and is always clean. The pool is not currently open but steps are being taken to reopen it when possible. What really makes this place stand out is the fabulous staff who work so hard to make your visit a good one, and always with a smile on their faces and a friendly word.
Shirley
Shirley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月16日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Very Enjoyable Stay
Very enjoyable stay. Room excellent, bed very comfortable, staff very friendly and helpful, breakfast very nice. Only reason I've not given 5 stars are there wasn't a sign for reception and the TV sound on BBC1 in our room didn't work. Minor issues that didn't affect our stay and we think excellent value for money overall.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
A last minute booking but very pleased with the comfort offered. It’s a shame the restaurant isn’t open but nearby dining options are easily in reach and very good.
Amazing value for money
Karl
Karl (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Gorgeous Christmas decorations excellent staff
We stayed in one of the suites. The hotel had very few guests staying there as it was in-between Christmas and New Year yet the guests seemed to have been out near to each other. A nice touch would have been to space people out there was no need to have the distruptions of water running conversations and doors shutting. There was a basic set up no frills. The usual essentials soap shower gel and kettle but very basic and no frills. The Christmas decorations were gorgeous and the staff were excellent!!! The hotel was nice just a little on the no frills side. We enjoyd it we were told the bar would be open late it wasn't but that was ok I guess it wasn't worth it for such a small number of guests. Food was really nice and catered for some allergens with a free from station..
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Shaun
Shaun (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Terrible stay
Booked and paid for a suite with a double bed, on the day of the stay I was called and told there had been a maintenance issue and that room wasn’t available.
And check in when I asked, I was told that they had overbooked and I had been moved to a standard double, so someone had lied.
No offer of compensation or even a refund for the additional I had paid.
When i got to the room its was single beds so myself and finance had to book elsewhere.
Tried to check out and no staff could be found at the desk to do so, so I left my card and went.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Love the room just a shame no restaurant for evening meal
DIANE
DIANE (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月4日
Juelma
Juelma (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Ok for business, but no restaurant.
Comfortable hotel for one night business stopover. Disappointed to find no dinner service available in the restaurant.
Nice breakfast.
Keith
Keith (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
A hotel sadly let down by noisy residents
A nice enough hotel let down by noisy residents. My room overlooked the front entrance and people were out there all night smoking and talking so audibly that I couldn’t get to sleep. My partner‘s bedroom, which was at the back of the hotel had constant footfall in the corridor, again from noisy residents who had obviously been on a night out.
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
Extremely average hotel. Could be nice, solid Victorian building but beautiful fireplaces not lit (on freezing night with snow) and minimal attention to detail and comfort. Deluxe room very basic, get more in a Premier Inn - but bed was comfortable. Nice dining room but no dinner served and disgusting self-serve breakfast. Cannot recommend, disappointing.
Miranda
Miranda (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月20日
Stopped here two nights. However were on two separate bookings as plans changed. The second night the key card needed to be changed before could access room. Also the shower was stuck on the top hot setting which made showering extremely hazardous.
David
David (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月19日
Room and bed very comfy
David
David (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月11日
Was placed in an annex when the main building was clearly not busy. Room next to me had two dogs that barked constantly. Fire alarm also went off at 6am. Immediately collected my things and requested a refund of the rest of my stay which they denied - claimed I had to work with Expedia. Expedia put me in call center hell - so I opened a charge back.
I’ll not be using this hotel nor Expedia again.
Paul
Paul (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月11日
The check in was very slow as we had to wait 10 minutes behind other guests. Breakfast was excellent . Overall good value gor money