Absolutley horrendous. i didnt expect 5* but this was deplorable. Dust/dirt/cobwebs everywhere, floor not vacuumed in a longggg time, no towels, dead bug on floor, toilet leaked, breakfast food/dirt covering breakfast area at 4pm in afternoon, hair from previous customers when we arrived all over batheoom. Called day before and asked fornearly checkin, they said $20. Got there to do early checkin and they said for this weekend only it was $100 cash ONLY which is super sketchy. Overall just horrible experience. Hotels.com should remove them from their website and corporate should be embarrassed to have this franchise owner.