Clerk was on the phone complaining about a customer while I was trying to check in. Once in room, we found a toenail sitting on the pad of paper along with the hotel pen. Then tucked in the closet corner was someone’s spandex bodysuit. Carpet was so dirty my feet stuck to it and left black footprints in the shower (enter flip flops). One a positive, this hotel had some of the nicest towels I have had at a hotel
Christy
Christy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 5 日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 2 日
I don't recommend it
The bathroom floor was dirty the sink you could see the accumulation of dirt the room was smoke free and smelled like cigarettes the air conditioning definitely didn't work it's better to pay a little more if you can really look for another I recommend it
Yorleny
Yorleny (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 30 日
Worst stay I’ve ever had
Was the dirtiest room I’ve ever stayed in. The lady at the front was rude after we talked to them how we were not ok with our room. The room smelled of dog urine so bad. Even air freshener wasn ’t helping. We have stayed in plenty of “pet friendly” hotels and never have had one smell so much of urine. All to be told “what do you expect with a pet friendly hotel”. Also was told to “use our brain” when asked a question about our room. At no point were we offered any kind of help or resolution. We will never spend money with clarion again. Nor would I ever recommend this hotel to my worst enemy. I’ve never been treated so poorly by someone in “customer service”
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
frank
frank (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
Go elsewhere.
The place was in complete disrepair, ice machines didn't work, my refrigerator was not plugged in and I didn't realize it until I was getting ready to eat my salad that was spoiled. The chair in my room was comfortable but so stained I took a towel to place on it before I sat down. Carpet thin, bed too soft, my back is awful at this point. I could go on and on, I had do not disturbe but maid banged on my door one hour before offical check out. Disgusted. I don't give bad reviews but this sucked.
Sloane
Sloane (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Phillip
Phillip (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Disappointed
Thr room was adequate but the tub needs resurfacing. The property was not well maintained. Marks all over the window sill and bathroom door. Dirty bed skirt. Business center out of order. Breakfast was not well manned, as food was gone with over an hour left for the meal. Onevroom key given for 2 people.
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 9 日
Dump stay
This place is a total dump
Does not say it’s under construction on site total misrepresentation
The smoke smell was horrible when asked for refund was refused. Never again
Barbara
Barbara (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Don’t care for new management. Chaotic
Tanisha
Tanisha (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
Dakota
Dakota (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Bodily fluids and feces on the bed…nasty hotel
We got in thinking there was a restaurant and bar as advertised… NOPE! ATM not working, business center down, Ice machine down… got into our room to BLOOD AND FECES ON THE BED! Pictures show this. Staff was great and fixed it but there were no other rooms anywhere due to a concert and other things going on in the city. The hotel was just NASTY. Even after they changed the bedding and mattress pad we got our own blankets to sleep on and under. I can’t believe that Choice hotels would be ok with this! We spoke to HOTELS.com the next day and the manager told them because we stayed we couldn’t get a refund or discount. The staff on the other hand was embarrassed and ready to refund everything. They kept the bedding in a bag to show the manager and housekeeper!! GROSS! They had a guest who also kept pulling the fire alarm so that was a great inconvenience for the whole hotel at night! If you like your money and not to be lied to and treated like you don’t matter… DO NOT STAY HERE! Obviously the manager cares more about money than making up for a biohazard! I’ll be sending these pics to the corporate team and health department today as well! Someone needs to let them know this isn’t alright. SAVE YOUR MONEY! Walk away from this listing!
Margo
Margo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Things were broken, bed was dirty, drawer was missing, tv was super small and outdated. Fire sprinklers were hanging off ceiling, no body wash in room. No usb ports in room. Hotel smelled bad. Checking in took like half an hour.