Good: walking distance to Epcot and boat taxis to parks and back are very convenient. Front desk team was polite and helpful. Pool and gym are wonderful. Food and beverage service at pool was quick. Hotel is very clean.
Bad: They charge $38/night for parking and there is no parking at the hotel because of construction. That was not disclosed when room was booked. You have to park at the sister property and walk. No discount on parking fee. Also, they have an AI phone system that you can’t get through to talk to a person. Tried two different nights to call down to front desk to get information and to get towels. Both times had to go down in person because could not get through on phone. Room quite small for price as well.
Scott
Scott (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月23日
SHANA
SHANA (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月22日
Dolphin
No self parking available so had to pay extra for valet. Otherwise great!
Laura
Laura (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
Dolphin OK but not as nice as 4 Seasons
No one was at the pool to help with towels, food, etc. and the restaurant staff at Blue were rude and snooty. High level service should be making a guest feel valued.
There is some Disney magic lost here in this huge resort, but the boat ride to Hollywood Studios, Epcot, and the access to Disney Boardwalk are worth it.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年3月21日
Yuliet
Yuliet (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月21日
My favorite place to stay!
This is my favorite hotel to stay at! Its gorgeous, sophisticated, and you don't have to walk a mile from parking. It's just one building too, no walking all over the property to get to your room. They also offer the best restaurants right on property, valet, bell service and room service. They also offer two types of transportation to and from the Disney Parks and Disney Springs!
Christina
Christina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月20日
Dany
Dany (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月19日
Kaitlyn
Kaitlyn (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月18日
Herbert
Herbert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月17日
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Cindi
Cindi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月15日
Horrible parking
Parking is horrible! Valet said oh well!
38 self was unavailable valet 50 they were so rude!
One small bathroom mirror un except able
Debra
Debra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
Desmond
Desmond (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Typical Disney: it's clean, everything works, everyone is friendly. Do note that this is not part of the Disney enterprise so getting park passes and everything takes a little longer, but not overly burdensome.
Tim
Tim (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月10日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月9日
Disappointing Dolphin
Check-in was very poor. Four people were working desk and only one was checking in people. Once I was waited on the desk clerk was pleasant.
Self parking at hotel was not available and valet was full. As a result I was required to park at The Swan and walk back to The Dolphin. Very long walk to say the least. At checkout I had to do the same thing. To make matters worse they still charged $38 per night to park.
Room was also disappointing primarily due noise level. Not sure what the equipment was that was on top of roof outside the room but it was loud. Very annoying and distracting.
Overall I would not recommend or stay at The Dolphin again.