We arrived at 4am from the airport with a 8 month old baby and they told us they gave our room away because they assumed we were not coming. No text, no email, no call! Then blamed us for not telling them that we were going to come in late. We had already paid in full. We were stranded with no hotels nearby. It was a terrible experience.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月23日
1.Upon arrival to hotel, it took 25 minutes to register. There was only one person at the reception desk.
2. The reception desk was requested in person to have housekeeping service for the second day. This did not occur.
3. The access key card was activated for only one day when two days were paid for. The reception desk was aware that we were staying for two days as we were charged for two days parking fees.
The service at Four Points has gone down hill as we have stayed at this location & the Roosevelt St. location in Philadelphia several times. Very disappointed.
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月23日
Nice Airport Hotel
Great location for flights, Friendly staff. Nice environment.
thomas
thomas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月22日
On okay stay
Didn’t know I had to ask to get my room cleaned, the AC was awful, the noise on the floor was terrible
thomas
thomas (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月22日
NCAA NATIONALS
Excellent service and had shuttle to/from airport.
Stacy
Stacy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月19日
Bom custo benefício, porém não tem café da manhã
Hotel excelente, com quartos muito bons. No entanto, o café da manhã é pago e servido à la carte. O estacionamento é de boa qualidade, e a localização é excelente.
CRISTIANO
CRISTIANO (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月15日
Ridiculous Parking FEES
WARNING: This hotel charges $24.50 a night for parking!!! Had I known, I would have left my car in the storage garage for one more night upon my return to 'greed run amok' USA (totally regret staying at this hotel due to them hiding this important fact in tiny print). Hope this review prevents others from getting ripped off.
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Ohireime
Ohireime (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
Tashauna
Tashauna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月23日
Look for Better options
This property needs renovations, the bathroom had peeling paint on the walls and behind the door. The key cards did not work, resulting into multiple to the front desk. The front desk required I stand in the check in line in order to have the keys recoded. Once I made it to the desk, the receponist lectured me about how sensitive the keys are and made it seem like I was doing something to de-code the keys. Breakfast not free, which most hotels offer. There was no coffee in the lobby at breakfast time for guests. I didn't find the staff to be friendly or helpful. I will seek other hotel options next time I'm in the Philadelphia area.
Stacey
Stacey (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月18日
Maureen
Maureen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Rich
Rich (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月12日
It was the worst experience ever. I hate everything about this hotel now. When my children were younger, we went there often. The rooms didn't look like the pictures, and it had a weird smell. The heat wasn't really working, the shower was nasty, and the smoke detector kept beeping It was just terrible
Barbie
Barbie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
Good place for a short stay.
The hotel is dated. The Forced air-system was very loud and made scary banging noises when the heat cut on. The room had an odor. The walls were dirty and there were no bags for the trash cans. Exiting the parking lot was a hassle with the constant scanning of a QR code at the front desk. The elevators sounded like they were going to fail, but they were running with a minimal wait time. The staff was very friendly and accommodating. The bed were comfortable as well.
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Decent
Clean. Restaurant actually served a great breakfast. But the heater in the room was so loud.
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Robert A
Robert A (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月7日
Devin
Devin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Alisa
Alisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月2日
Needs a Reno
Property needs an upgrade. Service was exceptional and all the staff were very freindly
Sameer
Sameer (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月1日
Good
Check in was about a 5 min wait. And everyone was polite and respectful. Room was clean and served its purpose for shower and sleeping. Check out was quick. We did not eat there.
Kira
Kira (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Ant
Ant (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Front desk service
The young lady at the front desk was so so sweet and helpful.