호텔 직원들이 스트라이크 기간 중이라 룸서비스 전혀 받을 수 없었음. 아침마다 1층 카운트에 가서 수건과 물 직접 받아 가야 했음. 아침 조식 부페 식당에서 서비스 해 주는 40-50대 이슬람(?) 아저씨가 아주 험상 궂은 얼굴로 불친절하게 묻는 말에 대답해 주지 않음. 자리도 미음대로 못 앉고, 이슬람 아저씨가 빈 접시 치우기 편한 자리 지정해서 앉아야 했음. 즉, 식당 오는 순서대로 앞 좌석부터 일렬로 채워서 앉아야 했음. 접시에 음식 남아 있는데, 다 먹기도 전에 접시 치워 버림. 은근히 빨리 먹으라고 눈치 줌. 마치 본인이 빨리 퇴근하고 싶다는 싸인 같음. 직원들 스트라이크 때문에 임시 고용 비정규직 아르바이트 직원이라고 추정함. 아침 식사때 마다 이슬람 아저씨 때문에 스트레스 받음. 나중에 아침 조식 먹으러 가기 싫었음.
BOYOUNG
BOYOUNG (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 12 日
Do not stay here
There is not alot you can say about this Hotel. We have paid €165 euro per night for a Hotel without a service. When we arrived at check the receptionist told us that the staff is on strike and we will not have room service. We said to the receptionist that they had to inform us and she told us that they had send us an email. I requested a proof of this email but there was no proof from the Hotel management. So we ended up without the basic needs during our stay. No Hot water in bathroom. Phoned to call for assistance they came but they couldn’t solve the issue. You need to have a cold shower. Ac stops working and make loud noises that make impossible to sleep. We learned during our stay that the hotel staff is on strike for the last 2 months. Avoid at al cost
Robert
Robert (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 7 日
Shelly
Shelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Marian
Marian (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Myungbok
Myungbok (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Omar
Omar (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 24 日
Hyunwoong
Hyunwoong (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
KRISHNA
KRISHNA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
OH KUEN
OH KUEN (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Justin
Justin (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Great stay
Wonderful hotel and worth the money.
Wade
Wade (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Very comfortable.
Delicious blackfast.
OH KUEN
OH KUEN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
sudhir
sudhir (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Luxurious comfort
We were late ariving and were welcomed warmly. The beds were so comfortable, and after travelling over 14 hours, they were very welcome. Breakfast was brilliant. Although it was nearly 2 hours on public transport to get to the centre, I would stay here again
Tracey
Tracey (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
This property is amazing. The room is extravagant and the hotel is amazing. The bed and sheets are so comfortable you don’t want to get up. The dining is unbelievable the sea bass was the most amazing dish I have ever eaten. This hotel is absolutely a must stay.
Yvon
Yvon (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 30 日
Nice and very good. Good facility with fast service. Elevator but slow though. Outside warm pool is good but hot tub is small
Deepak
Deepak (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Saiyad
Saiyad (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
ravinder
ravinder (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Woojae
Woojae (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Dammika
Dammika (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Good one.
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Had a wonderful stay at the Sheraton Hotel in Guildford!
The highlight of our experience was the exceptional service at the front desk—special thanks to Anthony, who was incredibly professional, welcoming, and helpful throughout our visit.
His warm demeanor made check-in smooth and set the tone for the rest of our stay.
We were also blown away by the stunning view from our room—absolutely breathtaking, especially at sunset. It added an extra touch of relaxation to our trip.
Highly recommend this hotel for both service and scenery!