我可否免費取消圖盧姆派對區拉斯埃斯特雷拉斯別墅的預訂，並獲發全額退款？

可以。圖盧姆派對區拉斯埃斯特雷拉斯別墅在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有泳池？

是的，此住宿設有室外泳池。

圖盧姆派對區拉斯埃斯特雷拉斯別墅是否允許寵物入住？

是的，狗隻可入住。此住宿收取每隻寵物每日 USD30的費用。

圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有店內泊車位？

是的。自助泊車費用為每日 USD5。

圖盧姆派對區拉斯埃斯特雷拉斯別墅是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

圖盧姆派對區拉斯埃斯特雷拉斯別墅的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：22:00。退房時間為 12:00。

圖盧姆派對區拉斯埃斯特雷拉斯別墅店內與附近有什麼好玩？

歡迎暢玩釣魚、遠足及騎馬等附近活動。你可在室外泳池中痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括私人海灘及SPA 服務等。圖盧姆派對區拉斯埃斯特雷拉斯別墅亦備有花園。

圖盧姆派對區拉斯埃斯特雷拉斯別墅內或附近是否設有餐廳？

是的，此住宿附設餐廳。

圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

圖盧姆派對區拉斯埃斯特雷拉斯別墅附近區域有何特色？

圖盧姆派對區拉斯埃斯特雷拉斯別墅位於酒店區，短短 1 分鐘步程即達圖倫海灘。

圖倫圖盧姆派對區拉斯埃斯特雷拉斯別墅優惠

Q: 圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有泳池？

是的，此住宿設有室外泳池。

Q: 圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有店內泊車位？

是的。自助泊車費用為每日 USD5。

Q: 圖盧姆派對區拉斯埃斯特雷拉斯別墅是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

Q: 圖盧姆派對區拉斯埃斯特雷拉斯別墅內或附近是否設有餐廳？

是的，此住宿附設餐廳。

Q: 圖盧姆派對區拉斯埃斯特雷拉斯別墅是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

10/10 完美

2025 年 8 月 28 日

Good location and cool rooms

Jesus (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 19 日

Muy bien estuvo muy bonito el lugar lastima el mar con el zargaso

Rodrigo (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 11 日

Cute hotel, clean, manager was attentive

catherine (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 5 月 29 日

You pay for what you get. Don’t stay here,

angelica (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 21 日

Kind and helpful staff, free upgrade to accommodate my child. Thank you!

amanda (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 21 日

El lugar superó mis expectativas, tuvimos muy buena atención, el personal súper amable, y los costos bastante bien para la zona en la que está, definitivamente lo recomiendo mucho, y volvería sin dudarlo, es un gran lugar. Apto para familias e incluso para ir de fiesta. Las bebidas y comidas muy buenas. 👌

Paola Michel (3 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 7 日

Tulum se ha convertido en un destino excesivamente y ridículamente caro. Es mas barato y accesible ir a Miami. Aprovechándose del boom, la gente local sube los precios exageradamente y no hay forma de evitarlos pues es una zona muy cerrada, pocas opciones, y moverse es caro. Mi experiencia en particular en el Hotel fue que el bar de la playa es demasiado caro, y el colmo fue cuando un mesero me comento que un limón se cobra a parte, además de que son groseros con la gente, aún cuando no tienen trabajo.

Miguel Angel (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 15 日

Amazing views rustic feel Amazing breeze Great staff

Luis (3 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 6 日

Grubby hotel in a gorgeous location

Pros: - the staff is friendly and helpful - the location is amazing. Right on the beach and close to great restaurants. - the view was the upper rooms is breathtaking - the bed was comfy - if you keep your expectations really low in terms of any type of "luxury" or just decent hotel practices (like changing dirty towels) then the location might be worth it for you. Cons: Oh boy... - Overall the hotel is in rough shape. - the rooms need some serious TLC. So much rust and broken things. They feel like barely improved shacks: the doors don't properly close, the curtain rail was on its last leg, the electrical work is scary AF, etc. - the room felt dirty when I got there. I felt like I needed to wipe the toilet etc. - the towels didn't smell or look clean - the pillows smelled musty - the water went out twice while I was shower. Luckily I only had to wait a couple minutes for the water to come back. - the pool looked dirty and unmaintained. I wouldn't want to swim in it. If it was branded (and priced) as a "nice" hostel, this would be more expected but overall this hotel is WAY too expensive for what it is and how grubby it is.

5 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 1 月 31 日

Steve (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 28 日

Hotel staff very friendly Just in a area where nothing around

Andria (2 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 1 月 25 日

Very mixed about this hotel. Best part was the friendly front desk staff. Augusto inparticular was helpful. It was very loud but there is a month long music fest so can't blame the hotel and they provided ear plugs. No sign out front made is impossible and low key dangerous to find. The traffic is bumper to bumper with no way to turn around. 45 minutes later, once we found this is dusty beach oasis, it was a relief.keeping in mind it is basically glamping on the beach. Very unfortunately I broke my ankle while jogging. Augusto generously found crutches for me but they were too large and broken on the bottom. I never used them and he agreed to return and refund my $30Usd. This never happened and I checked out and the manager refunded my $30. Then I was contacted by Augusto that his paycheck was garnished $30. I sent him the $30 but I'm disgusted by this type and management. They also do not respond to any emails.

ginger (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 17 日

It was absolutely fantastic from the customer service to the convenience of the surroundings. Beach access made it an ideal location for travellers. Would most definitely rebook in the future. Augusto at the front desk was so helpful and easy to communicate with. Thank you !

Nevene (7 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 9 日

Todo ok

LUIS FERNANDO (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 11 月 5 日

Nice beach. Property and pool are run down. And $6us for a small coffee

AL (5 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 10 月 14 日

Anibal Jorge (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 9 月 1 日

Alfredo (5 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 8 月 26 日

I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years.

Damien (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 8 月 23 日

The staff were fantastic and so helpful. They assisted with tours, ATV rentals and made sure to get us excellent prices. The resort is lovely, a bit rustic. The location on the beach is fantastic. The only drawback was the hotel directly next door place booming dance music from 11-7 every day. But it is the party zone! And you can walk down the beach to get away from it.

Kim (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 8 日

do it if on a budget

this place is wonderful. Less expensive than others in the same area. Great location although all the food around it is overpriced except for the café across the street which I wish I'd learned about earlier. Overall, the host hotel staff were extremely helpful and wonderful people. Our towels and sheets all had stains on them however, since we weren't staying many days, we just let it go. suggested. Request a place with the balcony facing the beach. It was an amazing experience and a beautiful location. Thank you to all of the staff.

Miles (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 7 月 27 日

It was very disappointing for us to be left without electricity and water in the middle of the night. And that they only told us sorry. We have a baby and it was a terrible night without air conditioning mosquitoes debited us, changing her diaper in the dark and without water was the worst experience. The hotel lacks maintenance, the curtains are very dirty and the doors are a little old and broken.

Angelica Eliu (3 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 7 月 7 日

Lorent (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 6 月 12 日

Jesus (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 6 月 10 日

I had a great experience at the suite pool. I loved that I could enjoy breakfast and drinks by the beach. I felt it was private and cozy. It was also in a great area at walkable distance to nearby restaurants. The reception desk staff, owner, basically all the support staff was very helpful. I will return. And yes there are clubs in the area but it wasn’t that bad. I live in a city so I could be used to hearing music on weekends. I truly recommend this little gem.

Rosa (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 5 月 30 日

Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation!

Moa (14 晚浪漫旅程)

Expedia 真實旅客評價

圖盧姆派對區拉斯埃斯特雷拉斯別墅

Villa Las Estrellas Tulum - located at the party zone

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