6/10 不錯
2025 年 8 月 31 日
Lovely looking hotel but a total let-down.
Went for a four day visit to the city. Unfortunately on the first day my wife stood on smashed glass that was in our room and missed by the cleaner. This did not go down well and put a downer on the hotel overall. But we carried on.
Next day was fine. Weather great for exploring. We woke up for a shower the next morning and there was no hot water. The hotel tried to tell us that it was all over the city. It wasnt. Every cafe and restaurant still had lovely hot water so we went back and complained again. The staff smirked and admitted it was their boiler and it would be done that day. It wasnt.
We finally had hot water again just before we left on the last morning.
The hotel offered a refund of two nights. Unfortunately i do not believe we have received it.
Darren
Darren (3 晚行程)
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