It was the worst motel I ever stayed in. It was dirty, mold on the walls, holes, roaches, dirty. The staff was rude and customer service was non-existant. You need to take them off your list of motels that you offer.
Mya
6 晚行程
2/10
HORRIBLE
Mya
3 晚行程
2/10
We did not stay checked in and was given a molded room that someone else's was already occupying
Asked to cancel room at that point no refund given are cancelled reservations.i was on oxygen and could not breathe in such conditions. Y'all should be ashamed for promoting this type of hotel.
Patricia
1 晚行程
2/10
The A/C did not work at all the entire two days the office wasn't will to do anything about it it was horrible sweated the entire time
Mathew
2 晚行程
6/10
Staff friendly, internet service weak, room comfortable enough, but issues with lights, phone not connected ... poorly maintained.
Brandon
1 晚商務旅程
2/10
This was worst place ever . We got there at 3pm for a 2 pm check in had to wait an hour for room. It was no pillows on beds no extra covers for sofa bed so 5 people slept in 2 beds with no pillows only 2 towels 1 face cloths . Wild load drug smelling all night long . Bad location bad place to stay all around. Please don't recommend this place tonothers
Dianne
1 晚行程
6/10
The lobby was closed due to "Covid". Had to deal with staff through window. It is Feb. 2025. Room was in poor repair (cracked floor tile, missing lamp fixtures, broken window blinds, stains on wall, missing strips of laminate on furniture, sheets with stains).
真實旅客
1 晚商務旅程
2/10
Las instalaciones estaban pésimas
Pedro
1 晚行程
10/10
Owner very helpful
JACK
2 晚行程
4/10
Generally unclean.
Loki
1 晚商務旅程
2/10
Worst stay, parties next door, from midnight to 3 am when i left
Very little hot water
Christopher
1 晚行程
10/10
Worked perfect for the night and kind people
Chuck
1 晚行程
2/10
This hotel has severely declined since I last stayed there in 2020. The material condition is horrible and the customer service was horrible. Pictures and anecdotal accounts available upon request. I intend to contact Roadway and Choice about the 3rd world conditions and the severe impact to Rodeway & Choice’s reputations.
David
4 晚行程
4/10
Management was horrible. I paid for a room that held up to five people for my son, his fiancé and their two children.
When I checked in everything was fine I paid for a four day stay ( holidays). I received a call from a mail manager, I guess stating my family had to leave and unless I paid $30 cash every day even after I stated the room holds up to five people they’re only four.
I will never ever use this hotel again.
Shannette
5 晚家庭旅程
2/10
The room was so bad that I checked out less than an hour from the time I checked in. I didn't even ask for a new room or a refund. The room was extremely dirty. The mattress had stains from what looked like old bed bug feces and the mattress was never replaced. The shelf where the bath towels were stored had dirt and grime in them. One of the "clean" towels had a long black hair in it. The walls had holes in them. The room smelled like smoke and the comforter had multiple burn holes in it, despite the room being labeled as smoke free. HORRIBLE!
Jacob
1 晚商務旅程
8/10
debra
2 晚商務旅程
2/10
Run down, dirty, bugs and insects in room, water/rust marks in bath tub, TV and toilet did not work and had to switch rooms. Other room similar conditions except toilet and TV worked (not all channels)
FRANK
2 晚浪漫旅程
2/10
Utterly disgusting. The bed blanket had holes and tears. The walls were half painted. The room reeked of mold. The shower tub was stained brown and yellow. The cupboards had rat-proof foam in many crevices. The doors were scuffed and marked all over. The floor had loose tiles. The only positive is the location of the hotel. It is in walking distance to the medical center and Rice Village. The motel needs a major renovation.
David
7 晚家庭旅程
4/10
Rooms smelled weird
Samuel
1 晚浪漫旅程
8/10
The property was in a ok location. The room itself was spacious, we only had 2 towels in the room. The bed sheets or pillows were not comfortable.
Ericka
1 晚家庭旅程
2/10
The place was dirty. Cops where on the property. Unsafe and scary area.
The front desk assistant apologized and this mess.