This hotel has severely declined since I last stayed there in 2020. The material condition is horrible and the customer service was horrible. Pictures and anecdotal accounts available upon request. I intend to contact Roadway and Choice about the 3rd world conditions and the severe impact to Rodeway & Choice’s reputations.
David
David (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月1日
Worst management ever
Management was horrible. I paid for a room that held up to five people for my son, his fiancé and their two children.
When I checked in everything was fine I paid for a four day stay ( holidays). I received a call from a mail manager, I guess stating my family had to leave and unless I paid $30 cash every day even after I stated the room holds up to five people they’re only four.
I will never ever use this hotel again.
Shannette
Shannette (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Worst motel I've ever been to.
The room was so bad that I checked out less than an hour from the time I checked in. I didn't even ask for a new room or a refund. The room was extremely dirty. The mattress had stains from what looked like old bed bug feces and the mattress was never replaced. The shelf where the bath towels were stored had dirt and grime in them. One of the "clean" towels had a long black hair in it. The walls had holes in them. The room smelled like smoke and the comforter had multiple burn holes in it, despite the room being labeled as smoke free. HORRIBLE!
Jacob
Jacob (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
debra
debra (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
A most shocking experience
Utterly disgusting. The bed blanket had holes and tears. The walls were half painted. The room reeked of mold. The shower tub was stained brown and yellow. The cupboards had rat-proof foam in many crevices. The doors were scuffed and marked all over. The floor had loose tiles. The only positive is the location of the hotel. It is in walking distance to the medical center and Rice Village. The motel needs a major renovation.
David
David (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Rooms smelled weird
Samuel
Samuel (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
The property was in a ok location. The room itself was spacious, we only had 2 towels in the room. The bed sheets or pillows were not comfortable.
Ericka
Ericka (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
The place was dirty. Cops where on the property. Unsafe and scary area.
The front desk assistant apologized and this mess.
Rania
Rania (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
Horrible
Horrible property was stolen
Norman
Norman (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月1日
Rania
Rania (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月24日
Alex
Alex (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月11日
Do not go there
It was one of the worst times we even had in a hotel
Dennis
Dennis (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月2日
Ramzy
Ramzy (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月24日
Was unable to even check in because no one was in the front office , when trying to reach them the landline phone was purposefully placed of the next to the phone base. So the phone would just ring and go straight to voicemail. Waited for 45 minutes during a natural disaster trying to get my family safely checked in . They never answered or showed up to speak to me or the Expedia representatives. So I had to take my family to another hotel near by . They also refuse to answer on order to get a refund . This has been the most awful experience ever.
Monserrath
Monserrath (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月23日
Luis
Luis (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月17日
Everything is dirty and the bathroom is terrible, the facilities are terrible, the blankets are horrible
Nice
Nice (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月19日
Kyle
Kyle (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年3月13日
Abel
Abel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月3日
Room was mostly clean, bedspread had some suspicious spots on it. We didn't use it. And the hard tile floors had a cleaning solution residue that was slippery and sticky and unpleasant. Otherwise, a nice room, comfortable bed. Spacious bathroom.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年2月29日
Rita
Rita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月30日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年1月22日
Nope
There was something spilled between the beds that didn't get mopped up. There were cockroachs in the kitchen. There was change on one the beds which we let.There was a yellow glove behind towels in bathroom. There is a whitish film in the kitchen cabinets. The whole room stinks like mold and mildew. You get what you pay for.