The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Hot water was scarce.
Nice comfortable rooms breakfast was very good, usual set piece for this type of accommodation, however different items were available each day.
Only criticism was that there was hardly any hot water, both from the kitchenette sink and the bathroom sink. Luckily after having to run the shower for a good 5mins we eventually got some hot water.
Property was quite a distance from city centre, but this wasn’t a problem.
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Douglas
Douglas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Spacious & comfortable room
All ended up well after requesting another room because of a very noisy sound from behind a door right next to the bed. Hard to believe this has not been fixed in room 118. Room 119 was very quiet& comfortable.
Shelley
Shelley (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月10日
Jolanda
Jolanda (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月2日
Josef
Josef (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Everything was great. the staff were amazing, very helpful and accomodating. The only thing I wish was there were rooms with 2 double/queen beds. that is really my only complaint, and that couldve been my fault in not requesting
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Dre
Dre (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月18日
Guests beware!
The shower water in my room was only just warm. No hot water available. Also, the phone in the room was not working.
Told that there was no engineering on site, because they have weekends off. I was also told that the hotel was at full capacity...so that seems hard to believe that an available engineer would not be available.
The front desk staff moved me to a different room on the same floor. That room also did not have hot water nor a working phone.
After my third trip down to the front desk to make them aware (Because I was unable to call with a phone in my room that didn't work) the staff told me that the water temp was preset for the rooms and there were No working phones in the hotel.
I really wanted to get a refund and change hotels but when I let the staff know they said that because I had booked thru a 3rd. Party (Orbitz) that would be my responsibility.
Frankly, the only reason I did not leave and change hotels was because I was only there for a 2nd night and at this point was exhausted.
Future guests beware of this property if you expect hot water, good water pressure, & a working phone.
This hotel has not been remodeled in at least 15 years.
Robin Sealey
Robin
Robin (2 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月17日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月14日
Jhanee
Jhanee (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月13日
A below par Resdence Inn stay (room cleanliness & problems).
Scott
Scott (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Excellent spot, convenient to everything.
Very satisfied with room and amenities.
Julianne
Julianne (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月12日
Premises were clean, staff was amazing especially Matthew! Room was clean and comfortable. Matthew was very attentive and accommodating during my stay. We were able to barbecue and utilize the outdoor pool at our leisure. Breakfast in the mornings was decent although there are only pork options. I would definitely stay here again.
Temppestt
Temppestt (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月12日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Angel
Angel (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
1 night in Richmond
I was surprised that this was a Marriott property. The hotel deels old and in dire need of an a refurbish. Additionally there were food crumbs on the floor and a couple of other small concerns that i reported to the front desk. I only stayed 1 night and I arrived late, so I can not give an honest review on the services. I reported the issues to the front desk as i was checking out. The staff seemed very nice, and im confident they would have responded to my room concerns quickly had i given them the chance. The hotel feels old, but it was conformable. I only stayed for a few hours as this was just a traveling stopover. In all, i would stay there again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月6日
Hard Pass
I understand people live here on a semi-permanent basis and it's hard to keep the rooms in good condition. But there were gouges in the wall, rips in the carpet, deep dents in the refrigerator and the toilet seemed like it was going to overflow each time we flushed.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月29日
Ashley
Ashley (12 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月26日
Wouldn’t go back
The shower dripped constantly and there was mildew in the tub. The TVs are very small and mounted at a strange angle. It’s very outdated. There was an odd smell and caused headaches. The sink wouldn’t drain and smelled horrible. There was a very large and loud dog that woke me up several times.