Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
Kenric
2 晚商務旅程
2/10
When we got to our room there was blood in the bathroom on the wall and then something white on the vanity. At 5:30 in the morning they said our smoke alert button went off and charged us an extra 250.00 even though we do not and were not smoking.
Traci
1 晚家庭旅程
10/10
Kisha
2 晚行程
10/10
Donna
1 晚家庭旅程
8/10
I was shocked of the lobby -- it was gorgeous..
the bathroom is great... A little color is needed in the room but otherwise everything was great...
Christina
1 晚行程
10/10
The Sheridan Hotel came to my rescue in hospitality after Hotel Crown Plaza's frint desk clerk cancelled my reservation due to asking a question. All of The Sheridan employees were nice, helpful and professional. Thank you for honoring me Sheridan Hotel.
真實旅客
2 晚行程
10/10
DEVONNA
1 晚友伴旅程
10/10
Josef
3 晚商務旅程
8/10
It was comfortable. Windows and drapes could use a good cleaning. But overall nice place.
Gary
1 晚行程
6/10
Offered free breakfast at restaurant in hotel for becoming a Bonvoy member, it was closed next morning. Tried to buy glass of wine when got in late, bar was closed and not beer or wine sold in small store, told to walk a mile in downtown Memphis late at night
Hayden
1 晚友伴旅程
10/10
Crystal
1 晚行程
6/10
Stephanie
2 晚商務旅程
4/10
Elevator and parking place smells a lot to weed
真實旅客
1 晚家庭旅程
10/10
Simon
1 晚行程
4/10
Yuryi
4 晚商務旅程
8/10
Foi muito boa, dentro do esperado.
Jacinto Alves de Carvalho
2 晚行程
10/10
Wendell
2 晚行程
2/10
The property itself was very nice, clean, front desk staff was friendly and provided excellent customer service. However, I was sure to be present in my room because when traveling I avoid room service. I also place the privacy/quiet placard on the knob when not in the room. Unfortunately a staff member entered my room unbeknownst to me and a piece of my jewelry that I had in one of my handbags is missing. I did report the incident to security and they are investigating.
Rebecca
4 晚浪漫旅程
4/10
Room was dingy. Very out dated. Had a dirty feel/ smell to it.
Ac worked. But the coldest setting wasn’t very cold. Will not be returning to this property.
Patrick
3 晚商務旅程
10/10
Great property
Tavia
1 晚行程
10/10
I liked that it was very quiet and clean the workers were very respectful. i didn't like that it wasn't a breakfast buffet it was grab and go
Jeri
1 晚浪漫旅程
2/10
Toilet starter spraying me when I flushed it and flooded the bathroom, the front desk staff seemed like it didn’t matter until I asked for a different room then she became annoyed she had to check me into another room.