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JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury hotel with 3 restaurants, near Paseo de la Reforma

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Photo gallery for JW Marriott Hotel Mexico City Polanco

3 bars/lounges - JW Marriott Hotel Mexico City Polanco (Mexico City)
Living area - JW Marriott Hotel Mexico City Polanco (Mexico City)
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine - JW Marriott Hotel Mexico City Polanco (Mexico City)
Premium bedding, down duvets, pillow-top beds, minibar - JW Marriott Hotel Mexico City Polanco (Mexico City)
Outdoor pool, pool loungers - JW Marriott Hotel Mexico City Polanco (Mexico City)
JW Marriott Hotel Mexico City Polanco offers a fantastic location, putting you a short five-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, one of 3 restaurants, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$3,883
HK$4,641 total
includes taxes & fees
13 Dec - 14 Dec

Why we love this property

Luxury pool oasis
The outdoor pool at this luxury hotel offers a perfect respite from everyday life. Guests can unwind on stylish pool loungers by the water.
Luxury in nature's heart
The rooftop garden at this luxury hotel offers a serene escape within a state park. Natural beauty surrounds every corner of this elegant retreat.
Food for every taste
Mexican cuisine awaits at the restaurant with al fresco dining. The hotel also offers a cafe, 3 bars, and buffet breakfast with vegetarian and vegan options.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Living area

Executive Suite, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Pillow-top bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Pillow-top bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Living room

Executive Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Pillow-top bed
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.4 out of 10, Exceptional, 1,323 reviews
The price is HK$1,819
HK$2,174 total
includes taxes & fees
1 Jan - 2 Jan 2026
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About the area

Map
Andres Bello No 29, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Lincoln Park - 3 min walk - 0.3 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Auditorio Nacional - 3 min walk - 0.3 km
  • Chapultepec Park - 7 min walk - 0.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 21 min drive
  • Mexico City Fortuna Station - 29 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 28 min walk
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Living Room Bar - ‬2 min walk
  • ‪Au Pied de Cochon - ‬2 min walk
  • ‪JW Marriott Executive Lounge - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Polanco

JW Marriott Hotel Mexico City Polanco offers a fantastic location, putting you a short five-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, one of 3 restaurants, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 50+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25 per day)
    • On-site valet parking (USD 28 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sendero Polanco – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Estación 29 – On-site bar. Open daily.
ARCHIEBALD – This restaurant specialises in American cuisine and only serves dinner. Open daily.
Tahona Mezcal Room – On-site bar. Open daily.
CORSI – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 20 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Self-parking costs USD 25 per day
  • Valet parking costs USD 28 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Polanco?

Yes, there's an outdoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Polanco?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.

Is parking offered on site at JW Marriott Hotel Mexico City Polanco?

Yes. Self-parking costs USD 25 per day. Valet parking costs USD 28 per day.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Mexico City Polanco and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a seasonal outdoor pool. JW Marriott Hotel Mexico City Polanco also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Polanco?

Yes, there are 3 on-site restaurants, featuring al fresco dining and Mexican cuisine.

What's the area around JW Marriott Hotel Mexico City Polanco like?

JW Marriott Hotel Mexico City Polanco is a short 6-minute walk from Auditorio Station and 5 minutes' walk from Paseo de la Reforma.

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Reviews

JW Marriott Hotel Mexico City Polanco Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The property is located in a safe area with plenty of dining options nearby. (5 reviews)
  • The property breakfast offered a wide variety of hot and cold options, including fresh fruit and hot chocolate. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Food
Building
Concierge
View
Lobby
Family friendly

Reviews

10/10 Exceptional

Great and safe location. The hotel is extremely clean. Great food and staff.
JOSE, 4-night trip

10/10 Exceptional

My friend twisted her ankle and the staff was very helpful connecting her with the on-call doctor.
Nicole, 3-night trip

10/10 Exceptional

Excellent location, right across from the National Auditorium and the celebriity walk of fame. Close to several different museums and parks. Lots of options.
LAWRENCE, 4-night trip

10/10 Exceptional

What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Donald, 2-night trip

10/10 Exceptional

Staff, Location, amenities were fabulous
Isabel, 3-night trip

10/10 Exceptional

The staff was incredible and the food was delicious at the hotel
Kelly, 5-night trip

10/10 Exceptional

Loved our stay.
julieana, 3-night trip

10/10 Exceptional

Excellent service from the staff, clean hotel, and great area.
Erick, 4-night trip

10/10 Exceptional

Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Arnold, 2-night trip

10/10 Exceptional

This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Victoria, 7-night trip

10/10 Exceptional

.
Cesar, 3-night trip

10/10 Exceptional

Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.
Tammy M, 9-night trip

10/10 Exceptional

Excellent hotel and location. Would definitely stay there again.
Ruta, 5-night trip

10/10 Exceptional

Nice place
Andrew, 3-night trip

10/10 Exceptional

Thoroughly enjoyed our 10 nights. Perfect location!
Kay, 10-night trip

10/10 Exceptional

Staff
Nathalye, 2-night trip

10/10 Exceptional

Excellent stay
ramiro perez, 3-night trip

10/10 Exceptional

Great location!
Melissa, 8-night trip

10/10 Exceptional

We had an awesome experience in this hotel and the area.
Ergun, 6-night trip

10/10 Exceptional

Perfect location and great staff!
Haley, 1-night trip

10/10 Exceptional

This was by far the best hotel we’ve stayed at in many years. The people were incredibly friendly. The dining options were amazing the best bed the best shower the best room we’ve had in a long time.
Peter, 6-night trip

10/10 Exceptional

Excellent location, facilities and staff.

10/10 Exceptional

Perfect for our visit for a concert which was 5 minutes from the Auditorio de Nacional.
Martha, 1-night trip

10/10 Exceptional

Safe location with a lot of dining options.
Andrew, 4-night trip

10/10 Exceptional

Great
Aida, 5-night trip