The hotel was absolutely gorgeous and I enjoyed my stay. Olga in housekeeping and her supervisor (can't remember her name maybe Isabela) were a pure delight. They made my daughter's birthday so special!! I will be back!!
Aundrea
Aundrea (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Cory
Cory (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Leopoldo
Leopoldo (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Great resort but expensive
Beautiful resort. Walked in and you are immediately immersed in another world.
PROS: great location that is close to a lot of restaurants and to OSJ and other places such as Piñones, el Yunque, and Luquillo. Beautiful pools, great beach access and views. Provided refillable water bottles is a nice touch. Live entertainment with great performers.
Cons: Nights where the DJ playing, we could hear EVERYTHING from our room (4th floor) which continued until about 4am. Dont get me wrong, I love a good party with music but some may not. Suggest investing in some insulation and soundproofing. transparency of pricing: Upon check in, I was asked for my credit card, they immediately ran it with a hold but never provided a breakdown of what that hold cost entailed (i.e., added incidental fee per night per room). they mentioned they couldnt provide a detailed breakdown until we check out. What?! If you are able to determine how much to charge my card upon check in then you should be able to provide that breakdown as well. drinks were good but extremely expensive. typical of any resort. This deterred us from buying more drinks or eating on property. Showers in the room leak so much water when in use that extends out to tile outside the bathroom. My toddler slipped twice and hurt herself. nightly charge for adjoining rooms?! Thats excessive especially with how much it already costs to stay. Overall good resort if budget is non issue. Felt safe and comfortable and good service.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Celine
Celine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Family getaway
This was an escape for the 4th of July holiday weekend. While I didn't get the Villa, I was given a room with side ocena view and it was nice. My family enjoyed the pool and beach access. Kenneth in Front Desk was awesome. Great attitude and set the tone for the stay.
Anderson
Anderson (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
The Weekend
Great hotel. Good ambiance during evening. Great beach. Customer service outstanding.
Gregorio
Gregorio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Great location and stay overall!
Great stay overall! Loved the live music on the weekends, bar service at the pool/beach, and room was comfortable overall. Will definitely return!
April
April (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
Eugenia
Eugenia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Beautiful hotel. Friendly and helpful staff.
Nora V.
Nora V. (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Clifton
Clifton (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Todo estuvo súper bien exceptuando que cuando hicimos el check in aún no había cuarto disponible y tuvimos que esperar como media hora !
María check us in and was so helpful. Very nice hotel beautiful views .
CANDIDA
CANDIDA (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 5 日
Yvonne was amazing and helped make my accommodations as nice as possible but I truly wouldn’t go back. The food was super mediocre, not authentic Puerto Rican cuisine anywhere in sight…pools near music and swim up bar were small and crowded (i was given a complimentary day bed for one day which was very nice of Yvonne to do) but in all under impressed. The mini fridge was leaking, i slipped and skinned my knee second day and there were kids jumping from the beds all morning and evening. While I can see why on a budget this might be a place to stay, if you are looking for a comfortable, high end/luxurious experience I feel this place falls far short of any hotel I’ve been to just over in the Caribbean.
Brittany
Brittany (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Cats roaming the property
Jihaan
Jihaan (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Good location and entertainment.
Fernando
Fernando (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Love the ambiance and food
Moises
Moises (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
I enjoyed my stay, the room was spacious and the access to the beach was chiefs kiss.