Such a beautiful hotel with an amazing pool and sauna dry/wet. And the shuttle to get us to the village worked out great.
David
David (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Mark
Mark (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Not worth the money
I have been looking forward to staying here for several years. Unfortunately, it was not as I had anticipated.
We arrived late on Thursday night/Friday morning. When we checked in I asked the front desk about 24 hour room service that is not a thing. I asked if I could get a glass of milk sent up and he said he would arrange that for me. It never arrived.
The room service menu dish description s do not match what we ordered. They didn’t serve cream with the coffee.
The windows in our room were filthy and our room was not vacuumed once on 4 days. I am really disappointed. The staff we encountered however were very nice and friendly.
Georgia
Georgia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Amazing!
Inderpaul
Inderpaul (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Maria
Maria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Calvin
Calvin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Dr. Roman
Dr. Roman (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
LUIS A
LUIS A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Anahita
Anahita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Clara
Clara (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Really busy
Standard of service was lower than at other Fairmont locations I have visited previously. Large stain on the carpet in the room, however it was a busy long weekend and maybe they didn’t have time to clean between guests. There are many families who stay at this resort. This is a good thing if you are staying with children, but perhaps a negative if you are looking to enjoy some peace and quiet.