Shower was covered in mold. Bed was horrible. Mattress didn’t go with box spring and was hanging off it. Room was dirty.
Francisco
Francisco (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 9 日
Staff was great. The hotel is very dingy and in dire need of Reno action. From elevators to bathrooms.
Wende
Wende (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 7 日
The shower fixtures need to be replaced.
Mary
Mary (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 6 日
Elevators were filthy. Old metal framed mattresses. Would not let you check in till 3 pm sharp any earlier the wanted $30. Parking was $15 a day not $10 shower tub had mold on the ceiling doors to room were banged up like they went through a war Every time the ac went on a fake perfume smell omitted from it but rooms were large and overall clean
Over all I’d say it was fair not Terrible
Martin
Martin (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 6 日
A nice comfortable hotel however, a little dated after we arrived at the airport we were unable to connect with the hotel to get the shuttle so we had to get Huber. However, the manager reimbursed our Uber price.
Judy
Judy (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 5 日
The room they gave us smelled of cigarettes in the bed was going downhill, so we requested another room. Bed was better room still smelled none of the plug-ins in the bathroom worked. But the worst thing is they charged a $75 incident fee and they claim they refunded it even sent me an email saying they did but my credit card company says this is not true and my credit card company is now. Appealing the charge and trying to get my money back.! Also the pool was not heated, and was too cold to get in
Lisa
Lisa (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 5 日
Clean room
Ana Paula
Ana Paula (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 5 日
Fantastic room! Spacious, clean nicely appointed, easy to locate light switches, friendly front desk staff…generally nice!
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 4 日
Poor housekeeping
Vanessa
Vanessa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 4 日
Close to airport
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 4 日
The place is in a massive need of updating. It was gross inside
Duane
Duane (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 2 日
The room had an odor, there were towels on the floor in the bathroom and no washcloth. The bathroom shower really needs to be redone, too much mold. With this hotel being so close to the airport there are a lot of travelers. With a lot of travelers you want to keep the property and rooms in pristine condition so they will want to come back. Honestly I would not come back.
The breakfast had some crumb sausage which looked like it was more for a sausage gravy and the bananas were all brown and rotten looking. I do have a picture of them if you would like me to send it. It Didn’t look very appetizing at all. Just a little disappointed.
Lori
Lori (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 1 日
Was busy at check in. Front desk clerk was by himself. Finally another female clerk came to help. He asked if I need the shuttle service to the airport and I told him no, “we have a rental car!” We went to our room to put our stuff in it. We lowered the air conditioner down 1 degree and it start making noise like there was a plastic bag in it. So we turned it back up 1 degree. This morning we went to leave and had a notice on our rental car saying that we didn’t have a parking pass and could be towed! When I went to the front desk to check out, I handed it to the same clerk that checked me in! He then informed me I didn’t ask for a parking pass! I then reminded him he offered a shuttle ride to the airport and I declined since I had a rental car! He then started to argue a bit and then started to fill out a parking pass. I then reminded him I was checking out! He then said “then have a good day!” As he rolled his eyes.
K. Bryan
K. Bryan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 1 日
Airport shuttle was hard to locate and took 40 mins to arrive.
Driver was ok but reception staff had limited knowledge of local area and there was no hot food available to purchase near the hotel. The man did not seem interested in helping. Hotel ac in our room was very noisy and everything looked worn, the door frames and door were chipped and battered and didn’t feel secure. There was no plug for the tub or sink and reception not able to get one.
We requested a taxi to get back to airport but a private car arrived to collect us and we had to give others a lift. We were charged $45. I will learn to ask before traveling next time but we were aware how much a taxi should be so didn’t ask.
If we were due to be there more than one night, I would have changed to a different property.