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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with outdoor pool, near Hospital de la Mujer

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property – evening/night
Business centre
1 bedroom, premium bedding, in-room safe, desk
Front of property
Reception
Near Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez offers a vibrant retreat. Relax in the garden, take a dip in the outdoor pool, or explore nearby attractions with car rentals on site. With Acueducto restaurant serving up delicious meals and free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Free parking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • 24-hour fitness centre
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (free)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is HK$683
HK$821 total
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(34 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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8.4 out of 10, Very good, 1,008 reviews
The price is HK$699
HK$791 total
includes taxes & fees
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Gamma Ciudad Juarez
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About the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive
  • El Paso International Airport (ELP) - 26 min drive
  • El Paso Union Depot - 20 min drive
  • Area shuttle

Restaurants

  • Crisostomo
  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk

About this property

Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez puts you within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can take a dip in the outdoor pool or grab a bite to eat at Acueducto, which serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 138 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Free babysitting

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free babysitting

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Acueducto – This restaurant serves breakfast, brunch, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 26 per person

Renovations and closures

The property will be renovating from 7 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The deposit amount is equivalent to 1 night if paid in cash.

Also known as

Hotel Lucerna Ciudad Juarez
Hotel Lucerna
Lucerna Ciudad Juarez
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez
HELP_OUTLINE

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez offer free cancellation for a full refund?

Yes, Hotel Lucerna Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Lucerna Ciudad Juarez?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Lucerna Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Lucerna Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (15-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at Hotel Lucerna Ciudad Juarez and nearby?

Hotel Lucerna Ciudad Juarez has an outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Hotel Lucerna Ciudad Juarez?

Yes, there's an on-site restaurant, Acueducto.

Does Hotel Lucerna Ciudad Juarez have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Lucerna Ciudad Juarez like?

Hotel Lucerna Ciudad Juarez is in the heart of Ciudad Juárez, a short 8-minute walk from Plaza de las Americas and 17 minutes' walk from Paso del Norte Cultural Center.

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Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Air conditioning
Location
Restaurant
Breakfast
Bed
Lobby
Bathroom
Food

What guests liked

  • The pool was a highlight, described as very nice, clean, and enjoyable by multiple guests. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great view and nice property
Karla, 1-night trip

10/10 Excellent

Clean rooms and very professional staff
Francisco, 1-night trip

10/10 Excellent

Good place to stay.
Angel Enrique, 3-night trip

10/10 Excellent

Excelente
Alfredo, 1-night trip

8/10 Good

Clean place
Francisco, 1-night trip

10/10 Excellent

It’s in the strip, rooms a clean and comfortable, I would stay here again
Rene, 1-night trip

10/10 Excellent

Loved the service, room was really clean and really enjoyed the pool. I will come back!
Gabriel, 1-night trip

10/10 Excellent

Staff is great
Emilio, 2-night trip

10/10 Excellent

Excellent hotel
Jorge, 1-night trip

10/10 Excellent

Great customer service front desk and floor service
Ramon, 1-night trip

8/10 Good

Clean rooms
Miguel, 1-night trip

10/10 Excellent

Super safe
Mariana, 2-night trip

8/10 Good

Excellent location, friendly staff
Marisa, 1-night trip

10/10 Excellent

👍
Nolberto, 1-night trip

10/10 Excellent

The staff was very friendly and helpful, the rooms are clean and spacious
Ana, 1-night trip

10/10 Excellent

Love the area.
Alma Y, 2-night trip

10/10 Excellent

Always exceed the expectations
Francisco, 1-night trip

10/10 Excellent

H
Aaron, 2-night trip

10/10 Excellent

Pool very clean, staff very polite and helpful
Hector, 2-night trip

10/10 Excellent

Service at this hotel is incredible
Richard, 1-night trip

2/10 Terrible

Place is so dirty and disgusting! I rented out 2 rooms both were absolute trash there was bugs on sofá
Jessica, 1-night trip

2/10 Terrible

Rooms were very dirty. Not recommended to stay.
Angel Enrique, 3-night trip

10/10 Excellent

Everything was perfect
ERICK, 2-night trip

4/10 Poor

No hot water in the hotel. Expensive alcoholic drinks. Wind gushing trough window cracks
Alfredo, 1-night trip

10/10 Excellent

Bathroom wasn’t very clean
Minerva, 2-night trip