We called to ask for the hotel transfer and the guy told me the wrong spot S5 to wait. After 20 mins wait we called again and they gave us the right R3 spot but the shuttle is every half hour so we wait for another 20 mins before being taken to hotel . Quite disappointing. They should have clear instructions on the hotel confirmation so we don't need to search for it.
Kin Ping
Kin Ping (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 31 日
Zikey
Zikey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 29 日
Eric
Eric (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 6 月 26 日
The air-conditioner was so noisy like starting an engine which have to force to turn off it.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 6 月 17 日
Good
WEIPING
WEIPING (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 1 月 13 日
Lam Ming
Lam Ming (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 10 月 26 日
Zihao
Zihao (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 8 月 28 日
sut kam
sut kam (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 15 日
Bad start
Arrived at 1230am, just wanted to get the kids to bed to be told our room wasnt ready, but they could give us one with a king bed and sofa bed for no charge. I booked 2 beds for a reason!! Had to wait 30mins while a 2bed room was organized. This was booked 3 weeks before arrival. Pretty poor service
Thomas
Thomas (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Alicia
Alicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 13 日
Would not recommend for more than one night!
Very disappointed! The pool area had only a few lights after 8:00pm way too dark for kids swimming! It was very loud. The bar area was packed and too loud. We were in a suite but there was nothing, not even a cloth to wipe down the table and coffee area. Provided the cheapest toilet paper available!
Desperately needs upgrades in the suites!
The area for the pullout sofa was so small that the extra section of the sofa had to be placed in front of the main door! Not safe!
Ina positive note, the girl that checked is in was amazing! Very polite!!!
nancy
nancy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Preflight Night
Great check-in service and we had an issue with our prepaid breakfast caused by me and they resolved it when they have to.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Exceptional!
Excellent. The bed was super comfortable and the room was very spacious. Would definitely stay here again!
Sanjay
Sanjay (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 12 日
Abuso total en retenciones al hacer check in.
Cuando llegué a hacer el check in me pidieron una tarjeta de crédito con instrucción de retener 50 dlls para incidentales, cuando dije que solo tenia debito incrementaron la cantidad a 250 dlls.
Inaceptable.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 8 日
Parking is not included -an extra $30.00 per night.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Darlene
Darlene (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Gerald
Gerald (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Fine
The hotel was good. Check-in was easy, but they closed the pool for the entire weekend and didnt try to compensate us in any way
Jessica
Jessica (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Danielle
Danielle (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 31 日
1 star
This hotel is dirty and the service is terrible.
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Check in was a bit upsetting. Room was supposed to be ready for 3. Wasn’t ready. It was busy with a dance competition. Went up multiple times and room still wasn’t ready. Was told housekeeping was there and time would be 25mins. Didnt get our room until almost 5. They did comp us with a 6pm check out on Sunday night which helped a lot.