我可否免費取消里士滿西端-因斯布魯克希爾頓欣庭酒店的預訂，並獲發全額退款？

可以。里士滿西端-因斯布魯克希爾頓欣庭酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

里士滿西端-因斯布魯克希爾頓欣庭酒店是否設有泳池？

是的，此住宿設有季節性室外泳池。旅客由 08:00 至 22:00 可使用泳池。

里士滿西端-因斯布魯克希爾頓欣庭酒店是否允許寵物入住？

是的，貓狗可入住，總共只限 2 隻。此住宿收取每間住宿每次入住 USD75的費用。輔助動物豁免收費。

里士滿西端-因斯布魯克希爾頓欣庭酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。住宿設有免費露營車/巴士/貨車車位。

里士滿西端-因斯布魯克希爾頓欣庭酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快登記入住與退房服務，亦設零接觸登記入住與退房服務。

里士滿西端-因斯布魯克希爾頓欣庭酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩遠足等附近活動。你可充分善用季節性室外泳池、24 小時健身中心及野餐區等其他設施/服務。里士滿西端-因斯布魯克希爾頓欣庭酒店亦備有附近室外泳池使用權。

里士滿西端-因斯布魯克希爾頓欣庭酒店的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有咖啡機、多士爐及廚具。

列治文里士滿西端-因斯布魯克希爾頓欣庭酒店優惠

6/10 不錯

2025 年 9 月 4 日

Brian (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 3 日

Mildew in the bathroom, phones that don’t ring to the front desk and closet doors left unhinged by cleaning staff, and mediocre breakfast fare by Homewood Suites standards; the only redeeming quality of this establishment was the friendliness and courtesy of the staff.

1 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Linda (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 24 日

Terrible

When we arrived and checked in (Thursday evening) the bathroom tubs and floors were dirty. Housekeeping was gone for the day so someone front the front desk came and cleaned one tub. Also there was a fan from the hallway pulled up in our room and seemed a bit off to us, front desk told us to unplug it and throw the plug in the hallway. Once we pulled sheets down there was a dead bug and long hairs in the king bed and some grass in one of the double beds. We were brought extra sheets, but neither sheet fit the king bed. We saw the sign that housekeeping will only clean every other day, but was hoping we can get it clean since it was not cleaned properly when we checked in. So on Saturday early morning I asked for the room to be cleaned and all beds changed and made. The only thing was done was dirty linen and trash taken out. And they gave us 4 sets of towels/was clothes for a family of 6. When we returned later that evening I asked about the room not being clean, there as no answer just apologies from the sweet front desk person, who advised us that the manager would be in at 7am Sunday morning. I went to see the manager to check out this morning and he told us housekeeping didn’t clean the room because there was stuff in beds and floors and they couldn’t touch our things. And housekeeping recorded a video and sent to him. We asked to see the video because we new for sure we took things off the beds for the purpose of finally getting clean fresh bedding. Will never stay again

3 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 19 日

Ildiko (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 16 日

Kathleen (8 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 8 日

Nice and comfortable

Nice hotel, comfy, food was good

Crystal (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 6 日

Alex (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 4 日

Ok

The stay was ok. My only real negative comment was the smell in the room. It smelt like old water. Like the room experienced mildew previously. And the phone in the phone to reach the front desk did not work. Luckily, I was on the first floor, so it wasn’t a long distance to reach the front desk. Also, I arrived at almost 5:00 pm and the room wasn’t ready. Even though check-in time was 3:00pm.

1 晚家庭旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 1 日

Bonnie (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 29 日

Ian (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 18 日

Dustin (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 17 日

Awful do not stay here, room smelled like mildew and mold everywhere. Both rooms had dirt in bathtub floor and shower curtains smelled like urine. Ac broken in king room and vents had rust and old dust in them. Tried to switch rooms and they wouldn’t let me because I used Expedia.

Kathleen (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Jacqueline (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 11 日

david (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 6 日

The room was good, clean. Laundry room was out of service.

Margaret (5 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 5 日

Ashar (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 2 日

Phillip (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 1 日

Joyce (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 28 日

Manuel (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 26 日

Chandrashekhar (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 23 日

It was good enough for a place to stay for one night, but I won’t ever stay here again for the price paid. The bathroom wasn’t clean, particularly the tub. It was dirty, and the drain didn’t work well nor did the tub faucet when switching to shower mode. It was totally out of shampoo too. The closet doors weren’t able to slide, it looked like they weren’t on the sliding track, making them too dangerous to even move, so we couldn’t get the other blankets out of the closet. The concierge was lovely though. The breakfast was nice as well. Reminded me of Embassy Suites. Hotels in a central area close to several shopping centers.

Kelly (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 23 日

Great clean property!

Jose (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 22 日

I enjoyed staying here and great location to the short pump mall

Michelle (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 22 日

Room smelled musty, bathroom dirty, and everything felt damp and did not seem well maintained. Room was not what we were going for!

Chad (1 晚行程)

Expedia 真實旅客評價

里士滿西端-因斯布魯克希爾頓欣庭酒店

Homewood Suites by Hilton Richmond-West End/Innsbrook

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常見問題

我可否免費取消里士滿西端-因斯布魯克希爾頓欣庭酒店的預訂，並獲發全額退款？

里士滿西端-因斯布魯克希爾頓欣庭酒店是否設有泳池？

里士滿西端-因斯布魯克希爾頓欣庭酒店是否允許寵物入住？

里士滿西端-因斯布魯克希爾頓欣庭酒店是否設有店內泊車位？