Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
Houston hotel with 24-hour fitness

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Suite, 1 Bedroom, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, MP3 dock
37-inch flat-screen TV with cable channels, TV, MP3 dock
Free daily on-the-go breakfast
Reception
In the heart of Willowbrook, Homewood Suites by Hilton Houston - Willowbrook Mall offers a warm welcome with to-go breakfast and in-room WiFi. Enjoy on-site shopping, play a game of basketball or volleyball, or simply unwind near the lobby fireplace. With dry cleaning services and helpful staff that have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
$98 nightly
The total price is $114
Nov 18 - Nov 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 632 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 890 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 494 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 890 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
7655 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 1 min walk - 0.0 km
  • Houston Methodist Willowbrook Hospital - 10 min walk - 0.9 km
  • Sam Houston Race Park - 4 min drive - 5.6 km
  • Champions Golf Club - 4 min drive - 4.1 km
  • Vintage Park - 5 min drive - 7.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 59 min drive
  • Houston Station - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Food Court (Willowbrook Mall) - ‬13 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Quotes - ‬3 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

When visiting Houston, Homewood Suites by Hilton Houston - Willowbrook Mall is a great choice to consider. Guests can enjoy the 24-hour fitness center, along with onsite volleyball. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Children's games
  • Toys

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Free use of nearby fitness center
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • Designer stores on site
  • Shopping mall on site
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to February 28 2026 (dates subject to change):
  • Breakfast
  • Business center
  • Recreation facilities
  • Swimming pool
The property will be renovating from July 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per night

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

Does Homewood Suites by Hilton Houston - Willowbrook Mall offer free cancellation for a full refund?

Yes, Homewood Suites by Hilton Houston - Willowbrook Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Homewood Suites by Hilton Houston - Willowbrook Mall?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Homewood Suites by Hilton Houston - Willowbrook Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Homewood Suites by Hilton Houston - Willowbrook Mall and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Homewood Suites by Hilton Houston - Willowbrook Mall also has a 24-hour fitness center.

Does Homewood Suites by Hilton Houston - Willowbrook Mall have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Homewood Suites by Hilton Houston - Willowbrook Mall like?

Homewood Suites by Hilton Houston - Willowbrook Mall is a short 1-minute walk from Willowbrook Mall and 15 minutes' walk from Houston Methodist Willowbrook Hospital.

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Reviews

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was a great offering, with descent options and a pleasant experience. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Restaurant
Shopping malls
Shower
Bed
Vat
Shopping
Family friendly

Reviews

10/10 Exceptional

Great Stay

This is the first time I have stayed at this location. I won't hesitate to come back. Tristan at the front desk...do whatever you can to keep him employed! Super nice guy greeted me by name every time I left or arrived at the hotel. Tristan made all the difference at this hotel.
Judy, 2-night trip

10/10 Exceptional

Really good services!
Maria, 1-night trip

10/10 Exceptional

Always a great stay there. The only complaint was the hot water wasn't working.
Tiffany, 1-night trip

10/10 Exceptional

Clean & comfy in Houston

The rooms were spacious and comfortable, and exceptionally clean. The staff was welcoming and friendly… and the facility was well maintained
Dean, 1-night trip

10/10 Exceptional

Amazing
Martin, 2-night trip

2/10 Poor

Would not recommend
paula, 1-night trip

10/10 Exceptional

LWT

Visit family and friends. Staff was very friendly and helpful. Linda at the front counter was quick at check in & informative of the area.
Erasmo, 1-night trip

8/10 Very good

Cleanliness, no paper thin wall that I can hear from outside of my room door
russell, 2-night trip

8/10 Very good

Good
Mike, 2-night trip

10/10 Exceptional

Nice place. Waffle machine was broken. Decaf coffee machine was broken. Otherwise nice price.
John, 2-night trip

2/10 Poor

My truck and 3 other vehicles got broken into and found out they don't have any cameras in front of property
Heriberto, 1-night trip

4/10 Fair

joel

musty smell in room. we cleaned hard surfaces and spray to freshen,, discovered water leak. carpet saturated, wet luggage. had to change room in the middle of the night. wet carpet was the cause of musty smell. not a plesant stay.
Joel, 2-night trip

4/10 Fair

No hot water and signal kept going out on tv. Plus no smart tv
thomas, 2-night trip

2/10 Poor

Old hotel

The hotel was very dated ,no hot water the tub wasn’t cleaned and the bathroom door squeaked loudly
Dana, 1-night trip

2/10 Poor

It wasn’t much to like , at check in the front desk manager either seemed to didn’t know much or just didn’t care. Put us in a room that was at the first floor entrance and the door was propped open. So asked did they have anything else ? Then replied we have a room on the2nd floor. That room seemed old and very drafty. The toilet backed up . Asked for a plunger, they said ok, will bring it. 30minutes later the person shows up and plungers the toilet. We had to walk around to our vehicle , because of the construction going on in the front lobby entrance to the rooms. Thank goodness it didn’t it wasn’t raining at the time. They just didn’t seem interested in their customers needs. Oh don’t let me start on the breakfast. The cereal was stale, the fruit seemed too ripe, the eggs were like water, the Hogarth was opened. The apple and orange juice tasted like. I believe we will not revisit or stay in that place for a long time, if ever.
keith, 2-night trip

4/10 Fair

Ke'Aera, 3-night trip

10/10 Exceptional

The staff were extremely helpful. We came in early with loads of baggage and they gave us a room without an extra fee. Held our bags until we were ready to go to the airport. Only issue was there was an odd smell in the stairway. We would stay here again.
George, 1-night trip

10/10 Exceptional

Great location for the price
Heriberto, 2-night trip

8/10 Very good

Ist sehr in die Jahre gekommen und benötigt eine komplette Überholung. Bin dort schon seit vielen Jahren Gast aber der Service wird immer weiter zurückgefahren.
Ruediger, 3-night trip

2/10 Poor

No hot water on loop cold water, the elevator was broke you had to walk up the steps, staff was not friendly, food was undercooked bathroom tub had no stopper. it was like a motel six and they turned the light off.
Carla, 3-night trip

4/10 Fair

Overall svc was severely lacking. Toilet issues, housekeeping, and sink issues. None of which were addressed. Even after several calls and in person requests. The hotel was clean, the area was convenient, and the food choices are plentiful in the area. However, the unresolved issues made my stay less enjoyable. I will have to chose another hotel upon my definite return to Houston. drain
TYREE L, 4-night trip

10/10 Exceptional

Property could be updated inside
Lisaa, 2-night trip

10/10 Exceptional

Super clean and amazing staff! We really enjoyed our stay!

10/10 Exceptional

The mall parking lot is across the street and can get a little loud
Jaime, 1-night trip

8/10 Very good

Overall, property met my expectations. The only issues I encountered was an uninterested front desk rep that couldn't give me proper directions to my room and lukewarm water.
Roberto, 1-night trip