comfortable and clean, but wifi is not stable, room service need to improve.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2013 年 9 月 3 日
William C.
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Catherine H
Catherine H (14 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 14 日
Very comfortable bed. Door to toilet/shower too wide; not enough room for it and the bath mat. Heard several fans all night-HVAC?
Helene
Helene (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Danica
Danica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Great hotel for a large family
Excellent stay. Well kept grounds and building. It was wonderful having a 2 bedroom site with two bathrooms. Would most definitely start here again
Yvonne
Yvonne (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 15 日
NOT a good experience
Electricity was out one AM - staff didn't seem to care or try to make it up to guests. They were scrambling but not trying to help appease people. Room service is only every other day but said we could ask. I asked for additional service 2 times and one of the times I asked them to just come up and get dirty towels and garbage while we were gone all day. I tidied it up & just needed stuff picked up for space. Service never came - I got back around dinner time & called to report. Staff could not be bothered & didn't seem to care at all! They were like "Sorry. They have now left. You can bring it down with cart. I can't leave the desk. "
Room wasn't that clean in general & kind of stuffy. It was NOT a good deal for the money & nothing was near for amenities. Electricity was out 4-5 hours. I was told I couldn't use work out room despite saying I didn't need the equipment. Also, there is no pool despite when you look up hotel on google, there is a pic that makes it appear there is one. We asked about that & mentioned the picture. Staff didn't seem to care one iota about that either - told us to "call around fitness centers that were near" without providing us a list. We did call but cost was $58 PER PERSON for it. Horrible, horrible experience. I asked about any running trails near & was told "No idea. I don't run." I was able to find a loop that I could do. I have stayed at the same Homewood Suites in Hot Springs & had a wonderful exp - THIS WAS A NIGHTMARE.
Angela
Angela (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Great breakfast.
MIKE
MIKE (7 晚家庭旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Justin
Justin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
The room was comfortable and had everything we needed.
Breakfast the first morning was not replenished when we went down. The second day was better.
Staff was responsive to my requests.
Vickie
Vickie (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 21 日
The ataff was very friendly and the room anmm
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Cherie Dee
Cherie Dee (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Nice hotel to stay at
Brenda
Brenda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 17 日
The parking lot was a little small but the landscaping was nice. you are charged $12.00 per night to park there, but we didn't notice any added security, or covered parking.
Christopher James
Christopher James (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Joanne
Joanne (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 14 日
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
It was great with the exception of food availability on Saturday…Went down for breakfast 40 minutes before end of serving and many things were gone or empty. Felt really bad for those people who came down after us but before 10am end time.