Dont like this condo style, I actually am looking for more business style. The room is somehow with all kinds of smell. The yard lights are not on even at night (only until very late) I could not get to the room easily
Ching Chien
Ching Chien (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2016年4月9日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年8月17日
Good
Good
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年8月15日
good
good
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月27日
Dr Brad
Dr Brad (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月1日
BRENDA
BRENDA (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月20日
Avoid!
It is clear to see why this hotel is no longer going to be a Hilton Hotel. The property was very dated, we had a cockroach in our room and a carpet beetle in our daughter’s room. The stairs were rusted out and my husband and I both tripped walking down them. The toilet ran, the bathtub dripped, the fan didn’t work in the bedroom, the water in the sink smelled fishy and worst of all the windows didn’t lock!
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Had a great night
Harold
Harold (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Crystal
Crystal (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Verell
Verell (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Run down
Staff were nice enough but the hotel is very run down and in poor condition. Broken cabinets and not your typical homewood suites. We usually trust this line but this was terrible.
Juli
Juli (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Dallas Wedding
Service was good. Rooms were clean but remotes had dead battery's, bathroom door stuck, body gei dispenser was empty. Biggest issue for us was bed was too soft and was noisy outside in middle of the night
Donald
Donald (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Problems getting clean towels, phones didn't work in rooms, no cleaning service ran out of tissue had to wait until next day
Kelly
Kelly (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月12日
This was the absolute worst experience I've ever had at a hotel while using expedia. I booked my room on the app and it was confirmed several days prior to my arrival date. When I got there on my check-in date, I was told there was no room for me. The staff was unwilling to help me locate another room in the same size. I was 6 hours away from home with my family and had nowhere to stay.
I will recommend people DO NOT go to this location, ever. Especially after the way I was treated.
Sara
Sara (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月8日
jose
jose (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月8日
Verell
Verell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
There was a huge cockroach in our bathroom.
Angel
Angel (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
We had six people and four bath towels and when we asked for extra towels we were told to check back later as they ran out. Never had a hotel not have extra towels. It did not make sense why the pool was closed but someone would be cleaning the pool every day. When we were informed the pool was closed, we dealt with attitude from the staff. No one ever told us the pool was closed when we checked in. There was only ever one staff member available at the front desk and they didn’t seem interested in doing their job as they were constantly on their phone. The rooms had issues. It didn’t look like things were ever cleaned, only towels and sheets were changed every other day. When you offer a king size bed, you should use king size sheets. The sheets and blanket on the bed were for a queen and the sheets never stayed in their place.
Bryan
Bryan (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
Damian
Damian (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月25日
Go down the street to SpringHill suites instead.
NOT RECOMMENDED! update: 2nd day, TERRIBLE Service - NEGATIVE 10 stars. Incompentent employees, deferring to speak with Manager the next day, then the next day happen and no manager asked to come back the next day to speak to manager to reduce the rate for a bait and switch room , you can do that since hotel messed up!(why not call the manager to resolve issues) we paid for a higher end room and you gave us the smallest and dirtiest room.We decided to leave... overpaid for the first night in a type a room we didn't even stay in. HOTELS.com was amazing to work with they even gave us a small credit for our inconvenience even though they did nothing wrong!
Not off to a great start! Arrived at 1030pm. I booked a king suite (which has two bedrooms) this room almost 1.5 months in advance. Also added specific note NOT a sofa bed due to back problems. I called 3 days before we arrived to ensure our room was guaranteed and we had the king suite. Agent said yes!!!! we got here only to find out our room was oversold! Then proceeded to tell us we do have 2 double beds -NOPE got into the room and it was one double and a sofa bed the very bed we asked NOT to have! The door is also next to an entrance exterior door that has a broken lock into the building- not very secure. Moldy broken bathroom tiles, see pictures. Cant even use the WiFi because we aren’t technically checked into this temp room so name and room doesn’t even match! We chose this place because we like Hilton. not recommended.
Daniel
Daniel (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月16日
D'Andra
D'Andra (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Shelby
Shelby (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月3日
The WiFi was horrible. I tried to work in my hotel room and it was so bad I couldnt get anything done.