Staff superb.
Clean and tidy.
Sofa bed was the worst Ive ever slept on.
£17 for one pint and a glass of wine is robbery.
Lovely scenery round and about.
Runcorn was surprisingly a lovely place. Would go again, but take my own booze and not have a Sofa bed option.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 10 日
Farhad
Farhad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
It was amazing from the moment we arrived to the moment we left, staff all very happy and very helpful and the breakfast was really good .
Barbara
Barbara (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
matthew
matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Wayne
Wayne (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 24 日
Dominique
Dominique (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Harri
Harri (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 7 日
Matthew
Matthew (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
HUW M
HUW M (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Wonderful stay, massive Thankyou to Megan for being wonderful overall and going out of her way to sort any issues we had and being amazing with our daughter
Jemma
Jemma (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 1 日
Great family stay
We stayed here while our home was being repaired following a flood.
The staff are excellent and the rooms are ideal.
We requested a change for the last few nights to accommodate our grandchildren in adjoinjng rooms. This was no problem.
Mark
Mark (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 21 日
There was a stale water smell in the room each time you walked in
Edward
Edward (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Derek
Derek (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Malcolm
Malcolm (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 14 日
Grant
Grant (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 11 日
Ryan
Ryan (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 9 日
Disappointed
On arrival we were told the 2 rooms we booked were no longer acc bc bailable, one of which was accessible
Apparently a ‘regular’ customer had requested it so we were then moved to the 4th floor even though we had booked at least 8 weeks in advance
The room was a twin with 6 inches between the beds and very little room to move around, our friend was relocated to a double room with 2 doubles(1 bed setter) and again very little room which had a strong smell of the drains! (Room 430)
Payment was not taken on check in so I assumed they would want payment on leaving but instead the money was taken before I woke for breakfast on Sunday morning. As I had booked for my friend she was paying for the second room and I have now been charged by my bank for being overdrawn and the payment declined.
I have stayed at this hotel many times but was sorely disappointed on this occasion