It was a family vacation. Wanted to take my mother around Colorado and let her explore the area. When we checked in the service was decent but throughout the stay room service was very rude. We tried to clean up after our room so when we asked for trash bags we were given attitude. When asked for new towels every day we stayed there the older woman at the front desk was also rude. I was charged $25 out of my $100.00 deposit for a towel she wouldn’t take out of the bag to show me why it was being thrown away. I will be giving this hotel bad ratings every possible way. We chose this hotel because it was downtown Denver and convenient but the service is enough to never go back and deserves every bad rating possible.
Cherie
Cherie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Kade
Kade (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
Pretty decent stay
Although I personally didn’t love the location of the hotel, everything was overall good. Staff was very friendly, breakfast was good, and overall the room was good. My only complaint about the room is that the blackout curtains don’t close so the sun was shining very bright in the room come 6 am. We did not get to use the amenities such as the pool or workout room, but the small marketplace for late night snacks was awesome.
Caitlyn
Caitlyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 27 日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 17 日
Not the best
Issues with the in room Jacuzzi. Water did not get hot at all. Made it pointless to get room upgrade when we were unable to use it. No other room options were available
Lara
Lara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 7 日
Whoever owns this hotel, should be ashamed!
Walking into the hotel, the lobby look nice and staff were courteous and professional. But that's where the "good" about this hotel ended. Got on the elevator and it sounded like it was about to break down. Got off on our floor and the smell of marijuana was so strong it about made you gag! Got to our room and only one key worked. Open the door and the room was filled with old worn and damaged furniture, (it was a suite). The carpet was dirty and had a number of large stains on it, and even the buttons and the spaces between the buttons on the tv remote were filthy - didn't want to touch it! The toilet seat and lid in the bathroom were broken, as was the swing bar security lock on the door. The ONLY thing good about the room was the bed and pillows were comfortable.
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Tim
Tim (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 11 日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 9 日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Diana
Diana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
A lo mejor por que fueron días Festivo o se cruzaron días festivos pero nunca hubo limpieza y papel de baño