Staff, did not seem to know what they were doing, room was clean-ish but very tired, and grime and mould in corners. Child’s bed fell apart in night.
Went down for dinner - took 20 min for drinks and food order to be taken, then after 1.3 hours with no food we left to go elsewhere, 3/4 other tables also did this.
Went for breakfast but was late opening and food was stale and in edible, so again we left.
Car park had a lot of rubbish about it, overall dry disappointing- as location was ideal.
Leanne
Leanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Antony
Antony (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月4日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
David
David (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Sarah
Sarah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月10日
Peter
Peter (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Service and food in restaurant was good. Beds were poor, condition the room was poor and barely clean. There was no hot water throughout our stay. Ironically the boiler noise kept us awake. It was very noisy with kids running around and screaming upto 2.45am.
Looks and nice hotel but the reality is very different. We were refunded for our stay through Expedia. The hotel staff weren’t really that interested in resolving the issue.
Chris
Chris (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月2日
Andrew
Andrew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月29日
daldar
daldar (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
I have stayed here a couple of times but this time there was no hot water for my stay and the lights were not working in the hotel room. I got moved to another room but there was an issue with the keycard. It did not work and a staff member had to let me into the hotel room. There was no hot water during my entire stay and I could not have a shower the next day.
Sumanpreet
Sumanpreet (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月28日
I really enjoyed the place.
Sasikumar
Sasikumar (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月28日
Keith
Keith (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
More miss than hit
No draft beers available, really slow service in restaurant. Food was good though. Service again at breakfast was poor had to go looking for someone they the chef supplied me with decent food except the beans smelled of curry…
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Avoid - not a good place to stay
This is a terrible hotel. We had no hot water, no remote control for the TV. The staff didn’t care. They would give us a refund. In my opinion we will never stay here again.
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Room was clean & tidy. Service was slow in the restaurant for dinner and for breakfast, I had to go find the staff to place our orders, other diners had to do the same.
Hayley
Hayley (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Nice enough place. Some staffing issues while I was there with staff not turning up for shifts, but dealt with well by the reception lady.
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月29日
Disappointed
Pleasant reception staff on arrival however lift not working so had to carry a heavy case up the stairs.
In the morning the water was off in bathroom so not able to flush toilet or shower. Used bottled water to brush teeth.
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
No running water on 2nd day , staff didnt ingorm us and didnt iffer any help or compensation