Our bathroom was covered in black hair. Asked to change rooms and the lady at the front desk got an attitude.
Christine
Christine (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
Billing issue with the booking
Billing confusion. I booked the room and gave my credit card for my friends sons.
The hotel charged my guest in spite of them informing about the booking.
It was really painful.
Sabapathy
Sabapathy (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Thomas
Thomas (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Wonderful hotel
Wonderful experience! We stayed here while visiting some family and friends in Cincinnati. Highly recommend!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Everything was excellent except the cigarette smoke was smelled several times on my floor because someone was smoking inside the building instead of going out on a cold day.
Sanjay
Sanjay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Aaron
Aaron (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
No sleep, bad stay. It’s clean though.
Check in was quick and easy and the room was clean and neat.
That’s the end of the good.
I reserved a king bed with pull out couch. Because two grown adults don’t fit comfortably on a full size bed. I shouldn’t have to sleep separate from my husband.
No other king rooms were available with the pull out couch, for our daughter. So we slept extremely uncomfortably all night, well what little we could sleep.
Between the hard mattress, and ridiculous amount of noise. We got maybe two hours of sleep.
We had to call the front desk multiple times from midnight to 1:30am because another room had what sounded like a 12year old girls cheer team celebrating a birthday until 2am when it finally stopped.
I’m sure the front desk would have known before 1:30 had they bothered to answer the phone. 6 calls before someone finally answered.
I will never stay here again.
Front desk people are rude. You can hear every single breath someone takes in the hallway, beds are hard and small.
We got the room on a deal so I thought we would try it. But god do I wish I stayed with my regular place. Never again.
Ashley
Ashley (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Natasha
Natasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Nery
Nery (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Joe
Joe (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月17日
Bed was fantastic and room was relaxing and good size