Excellent service with friendly staff very clean and tidy
Kathy
Kathy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 23 日
a great experience - from the concierge to the reception to the waiting staff. large rooms and so clean and well prepared. all for a great value - definitely recommend.
Jelena
Jelena (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 23 日
It lacked diversity. Not worth the extra cost, though.
Beatrice
Beatrice (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 21 日
Room was unsatisfactory, curtains had stains, bathroom had a weird odour.
I was told the hotel has free parking but on arrival i was told I have to pay or park in a free car park nearby. Obviously being stuck I had no choice but to pay and another £200 was taken as security on top of thw booking fee
S
S (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 21 日
Room was big with great space and the staff was very friendly.
Tareq
Tareq (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 14 日
Uppgrade
Haraldur
Haraldur (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 13 日
Mother and daughter overnight stay, room was lovely. 'Spa' was a bit dated and was basically just a pool with steam rooms and sauna in the changing rooms. Lacked the wow factor.
Breakfast had a lovely selection, but could have been hotter with better drink selections available.
Kirsty
Kirsty (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 12 日
Upon check-in I was offered a free upgrade to a balcony suit by the receptionist which was amazing as it had an amazing city view plus the buffet breakfast was top notch. I'd definitely recommend staying
Usman
Usman (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 11 日
This is a really nice hotel. Staff are friendly and courtious and it smells very nice. Our room was very spacious with a comfy bed.
There were bits that were a bit tired. The door lock on the patio was almost hanging off.
Generally a lonely hotel.
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 10 日
Paid extra for Marina view, but from our first floor window the view was limited.
Anne-Marie
Anne-Marie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 8 日
We checked in at 15.45, we were left waiting for 20 mins as our room wasn’t ready which then left us rushing abit as we had a reservation to go too.
I msged the company on here to ask if breakfast was included in my booking as I couldn’t see it anywhere in the receipt and no one has replied to me which is poor customer service.
When I asked at reception they said there was no breakfast on my booking ,
I’ve since found on my check out on hotels.com that it did include it .
Evelyn Miranda
Evelyn Miranda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 7 日
Katy
Katy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 7 日
Lovely place to stay, staff were fantastic, food was really well presented and cooked perfect.
Pool are was ok and clean. (Say a door I. The men’s had a massive gap so lost a lot of heat ( which was disappointing) but over all as ok.
Door staff really well presented, very clean hotel.
natalie
natalie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 6 日
Room was big service was great. Was given a free drink voucher on arrival
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 4 日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 3 日
El personal y el tamaño de la habitación.
IVAN
IVAN (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 3 日
Good sized, spacious room. Great spa facilities
denis
denis (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 12 月 3 日
Rude unhelpful staff. Awful.
neil
neil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 1 日
We had a fabulous stay. A beautiful view onto the harbour, Thames and city.
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 29 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 29 日
Although dated room was clean anddequate for the price. Staff friendly and spa facilities are good