The room was very clean and nice. Only 1 elevator was working and it was a full house. Was really a pain
Melanie
1 晚行程
6/10
Check in was great. First night, the room was so cold and the air would not turn off. Maintenance fixed it. One elevator was working and the ride was rough. Guest has to wait for one elevator during our stay.
Saturday and Sunday, the ax was acting up again. And the headboard in our room was in poor conditions, it was worn out. The restroom had no vent or it wasn’t working. Oh and the gym was out of order.
But workers were great and friendly.
Becky
3 晚家庭旅程
8/10
Is a very nice hotel and a very good location everything is close and convenient 😃
Luceidi
2 晚行程
6/10
Overall for our needs it was a good visit. Having only one working elevator made it challenging especially with the hotel being sold out due to local events happening.
真實旅客
1 晚家庭旅程
8/10
Shamai
1 晚行程
10/10
jerrold
3 晚行程
10/10
Only one issue i was assigned a room that wasnt ready and had to be move. Was quickly taken care of.
Jeremy
1 晚家庭旅程
10/10
Great stay.
Melissa
1 晚家庭旅程
4/10
It is an old building. The sofa is old and dirty looking. This hotel could use an upgrade
真實旅客
1 晚家庭旅程
2/10
This location was the worse Embassy we have ever stayed at. We had a few parents cars get broken into, including mine. When we spoke to the front desk, we were told they dont have cameras anywhere outside. Really thats ridiculous, we were parked right in front of a side door. DO NOT STAY HERE!!
Blanca
1 晚家庭旅程
8/10
Francesca
2 晚家庭旅程
8/10
Sandra
2 晚商務旅程
10/10
The people was wonderful.The room was nice and clean comfortable.The breakfast was great.Complimentary drinks should have been good but I don't drink.Thank you very much for pleasant stay
Ira
2 晚商務旅程
8/10
Sam
3 晚行程
8/10
Overall good, great location, although the hotel needs some "updating", some of the furniture really needs to be replaced, walls painted and rooms need to be renewed.
Charles
5 晚商務旅程
10/10
Tony
2 晚商務旅程
10/10
Thomas
1 晚行程
10/10
I recently stayed at the Embassy Suites near the Galleria in Houston and had a fantastic experience. The room was exceptionally clean and very comfortable, making it easy to relax after a busy day. The overall atmosphere of the hotel was warm and inviting, and the staff made us feel welcome from the moment we arrived.
The location is perfect — just a short walk to the Galleria, which made shopping trips super convenient. One of the highlights of our stay was the bar and breakfast area. The breakfast was fresh and delicious with a wide variety of options, and the bar in the evening offered a great place to unwind.
I would definitely recommend this hotel to anyone looking for a comfortable and well-located place to stay in Houston!
Annmaree
2 晚行程
10/10
Denise
2 晚家庭旅程
10/10
La Shon
3 晚行程
8/10
Daniel
1 晚行程
4/10
We had a terrible experience at this hotel.
We arrived around 10 PM after a long day, only to find that the room was not made up or cleaned.
The bed was unmade, there were dirty towels on the floor, and the overall state of the room was just unacceptable.
When I approached the front desk to address the issue, the staff was incredibly rude and unhelpful. Instead of apologizing or offering a solution, they seemed annoyed by my concerns
María Eugenia
1 晚家庭旅程
10/10
Marion
9 晚行程
10/10
Our stay was for my husband's grandmother's funeral who was 99 1/2 yrs old.