The receptionist was terrible on replying for room change request. One receptionist was looking for any available options while the other one stopped and started saying there are no options, all rooms are booked or being cleaned even without looking in the system. When I asked what if we can change the room later. She said you can’t once you check in to this room. We were left with no choice to stay in the room. Very unwelcoming reception.
NARENDRASINH
NARENDRASINH (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
dallas
dallas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Dennis
Dennis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
John
John (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
José guillermo
José guillermo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Maurice
Maurice (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 29 日
Terrible representative; had a bad morning
Was given a room that was not cleaned after waiting 4 hours for it! Was told there was no rooms available for early check in, so we had someone else to call .. surprising there were rooms available, Pool water was murky we couldn’t see the bottom of the pool, we could smell loudly the essence of chlorine!
Frank
Frank (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Shanisse
Shanisse (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Chris Cobb
Chris Cobb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Kokou
Kokou (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Frank
Frank (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Bonifacio
Bonifacio (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Room was clean and comfortable.
Gerald
Gerald (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Hanan
Hanan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Angelica
Angelica (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Ileana
Ileana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Great trip and great hotel. Good pricing and room was very clean and nice. Enjoyed my stay and would stay again!
Caribia
Caribia (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 10 日
Crystal
Crystal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Errol
Errol (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Stephanie
Stephanie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
We were frustrated that the tv had little to no tv channels. Our kids didn't have anything to watch while in our rooms and for the prices we paid there should have been tv available.
Janelle
Janelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 5 日
Very clean and spacious room. Not really a fan of the sink outside of the bathroom though.