我可否免費取消芝加哥/霍夫曼莊園凱悅嘉軒酒店的預訂，並獲發全額退款？

可以。芝加哥/霍夫曼莊園凱悅嘉軒酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否設有泳池？

是的，此住宿設有室內泳池。旅客由 09:00 至 21:00 可使用泳池。

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻，每隻寵物的重量上限為 22 公斤。此住宿收取每間住宿每次入住 USD75的費用。輔助動物豁免收費。

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

芝加哥/霍夫曼莊園凱悅嘉軒酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：02:00。退房時間為 12:00。住宿可提供特快登記入住與退房服務。

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否附設娛樂場？

否，此酒店不設娛樂場，但Grand Victoria 夜總會 (12 分鐘車程外) 就在附近。

芝加哥/霍夫曼莊園凱悅嘉軒酒店店內與附近有什麼好玩？

芝加哥/霍夫曼莊園凱悅嘉軒酒店備有室內泳池及24 小時健身中心。

芝加哥/霍夫曼莊園凱悅嘉軒酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

芝加哥芝加哥/霍夫曼莊園凱悅嘉軒酒店優惠

Q: 芝加哥/霍夫曼莊園凱悅嘉軒酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 芝加哥/霍夫曼莊園凱悅嘉軒酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

10/10 完美

2022 年 7 月 6 日

Junjun (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 10 月 19 日

They had a good breakfast they should have had a better setup for it because the waffle line was very long and it made it so people couldn't go through to get other things

Ashley (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 12 日

Great staff, hoping they get their renovation soon

The hotel staff was very friendly and accommodating. I was happy with the customer service here. Unfortunately, the hotel itself is pretty rundown. There are pictures of “what’s to come” in the lobby so I assume there are renovations planned, but we booked this trip based on images online that looked much nicer than what we got. Our room had several tolerable maintenance issues in the bathroom - the file floor was so warped that the door almost wouldn’t close and had to be forced shut. The shower head was covered in hard water deposits and made a high pitched squealing noise for most of my shower. Furniture and carpets had some noticeable stains. The pool was extremely worn down looking and didn’t seem very clean. Again, I hope plans are already in the works for renovation because staff was great.

Rebecca (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 6 日

royland (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 5 日

I had a very disappointing stay. Despite multiple requests, I was never given fresh sheets during my time at the hotel. The lady at the front was also rude when we asked if we could get new sheets after coming back to the hotel and seeing that the bed sheets nor the towels had been changed.

Joanna (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 5 日

We were there over a week, staff was friendly & helpful.

Susan (11 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 4 日

Very Disappointed

The hotel needs to be updated. I was disappointed in the hotel overall. Unlike the Hyatt Places I’ve stayed in previously this hotel & the breakfast left something to be desired. Will not stay again until this place is renovated.

Tonia (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 1 日

Guy who checked me in didn’t seem like he enjoyed working there. Not personable and when asked what food the restaurant serves, his response was- in all honesty they serve frozen foods here. Not great for business! Bathroom floor is dirty and bath mat. Michelle was the only one who was hospitable and accommodating.

vivian (3 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 28 日

Fine

Evon (2 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 27 日

Everything was. Fine minus the checking in portion. I was accused of not paying and was asked to show my bank transactions on my phone to prove that I paid. After I showed I paid, I was still accused of not paying. Once I was told they would walk to me my room, I need to go outside and bring my two small children inside. As I walked in to the hotel, my family member was checking in and I said hello. As I said hello, the lady behind the counter looked at my family member and said oh she is not happy with us right now. She was so rude and unprofessional. Me and other family members will never stay at this Hyatt because of her and her rudeness ever again.

Cindy (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 27 日

Reserved a room with a king bed. We went to the room and got a room with two double beds. The tv didn’t work, so called down to front desk and found the phone didn’t work either. Went back down stairs to front desk and got another room. Went to the new room and called down to get an extra towel. No one answered the phone. Had to go back down to front desk to pick up an extra towel. Our daughter and her family went to their room and when they opened the door they walked in on another family staying in the room.

Douglas (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 27 日

The room was very nice, clean and with lots of space.

Susan (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

We were very pleased with the size of the room. Bed was comfortable. Breakfast was better than most hotels. Staff were very friendly and helpful.

Traci (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

John (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 12 日

Kevin (4 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

Brayden (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 10 日

Lawrence (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 6 日

This hotel chain is normally excellent. However, this location was not. Although the staff was friendly, the overall experience needs improvement. The rooms were not the cleanest. The carpet in the room and hallway were covered with stains and the hallway had a smell.

Michelle (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 4 日

Great stay

Great staff, room was clean and exceptional

Daniel (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 3 日

Pedro (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Jennifer (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Jesus (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 26 日

Jennifer (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Sarah (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 19 日

Jennifer (1 晚行程)

Hotels.com 真實旅客評價

芝加哥/霍夫曼莊園凱悅嘉軒酒店

Hyatt Place Chicago/Hoffman Estates

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常見問題

我可否免費取消芝加哥/霍夫曼莊園凱悅嘉軒酒店的預訂，並獲發全額退款？

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否設有泳池？

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否允許寵物入住？

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否設有店內泊車位？

芝加哥/霍夫曼莊園凱悅嘉軒酒店的登記入住及退房時間為何？

芝加哥/霍夫曼莊園凱悅嘉軒酒店是否附設娛樂場？

芝加哥/霍夫曼莊園凱悅嘉軒酒店店內與附近有什麼好玩？

芝加哥/霍夫曼莊園凱悅嘉軒酒店內或附近是否設有餐廳？

評價

芝加哥/霍夫曼莊園凱悅嘉軒酒店的評價

很好

8.6

8.2