The staff were very welcoming and accommodating to my family's needs. The breakfast quality was also very amazing, there was a variety of food to choose from and always stocked. However, both of my children injured their toes from the rough, sharp pool tiles, especially in the hot tub. Also, the shower was very difficult to open, it required a huge amount of force to pull open. There were also dead fleas found in one of the towels provided. The pillows were also very to flat and uncomfortable to use. Overall, the hotel services were not bad but its safety and cleanliness are questionable. For to these reasons, I would not consider going back for another stay.