We booked this hotel, because it had a hot-tub and pool.. except we did not use the amenities because they were disgustingly dirty.
*The Hot-Tub had Filthy Dirty SCUM rings from not being cleaned or treated properly .. there were floating feces in the main pool.
There was Black Mold on indoor pool Windows *Causing Severe Health Risks to me and others, because I already have a weekend immune system and am on respiratory medications this is a Massive Health Threat.. the whole Poole area should have been Isolated and sealed off to prevent spores from spreading and from indigestion.
*The indoor carpeting was all stained and disgusting and had not been vacuumed. The doors were filthy, the room floors had not been cleaned. There was accumulated dirt surrounding all the edges of the room floors and ontop of all the baseboards, & extremely thick dust on electrical plugs sockets. And the furniture had not been moved for a deep clean in a very long time…! We requested another room and were told No other rooms available..!
The TV remote didn’t work, and there was no maintenance person available to come to the room and fix it.
The rooms ventilation systems were crusted with disgusting black filth.
The vending machines were out of order.
The front desk was not helpful .. except to supply batteries for the TV remote which I had to make a trip to the lobby desk again, to ask for, since the Room phone was busted and did not work. Breakfast areawas uncleanly.. Terrible !!