The rooms were good but there is currently not a bar, restaurant or Starbucks like advertised. The breakfast was awful! Rooms were as expected.
Brianna
Brianna (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
Wouldn’t stay here
There was only 1 working elevator and it was the slowest one I’ve ever used. We had no hot water in our room. And there was a women hanging out in the lobby telling us that she hoped to get hired there for the front desk and then she was brought to a family members room and the front desk worker stated that she was in training yet she wasn’t even hired.
jenni
jenni (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Misty
Misty (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Michael at the hotel was very helpful getting our reservation changed. Dealing with hotels.com regarding the reservation change was difficult.
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Haley
Haley (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Stanley
Stanley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Maureen
Maureen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Beds are not real comfortable.
Roxanne
Roxanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Does Not Honor Room Reservation, Blames Hotels.com
Got to the hotel and they told us they didn’t have any king bed rooms remaining, despite us reserving this days in advance. They put us in a double bed room with a toddler. No one was able to get a good night’s sleep, but what choice do you really have when you don’t want to be driving around looking for a hotel all night. No carts to be able to bring in luggage. This was our second experience at this hotel in less than a week and it was vastly different from the first. We will never stay here again. What a waste of $194.
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 21 日
Got this hotel thinking it was one of the nicer ones and it wasn’t terrible but definitely could have been cleaner/ more token care of for the price per night.
Bethaney
Bethaney (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Sharyl
Sharyl (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
Good Place to Stay
TV kept freezing/dropping signal at night, which is not great when you have a toddler who is wanting to watch TV. There were some ants in the bathroom. Bed/pillows were in good, comfortable condition. If not for the TV issues, this would have been a perfect stay.
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 10 日
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
It was so nice! Room was clean, building itself was clean, staff was so nice!
Makenzie
Makenzie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Nice hotel and staff
Staff was very friendly and very helpful. We enjoyed our stay and they had a very nice breakfast in the morning from 7-9 I believe was the times you could enjoy a free breakfast.
Jesse
Jesse (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Everything was great
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Overall good stay.
Our trip and stay at the Hyatt Place cool springs was nice and pleasant. the room was clean. the showers had great water pressure and the water temperature reached a nice and hot degree. The air conditioning worked great. Breakfast was provided daily and had a good variety of things to choose from. The 1st morning i got some Skim milk that was spoiled let the associate know abd they swapped that jug out immediately. most likely i was the first to have some as the pitcher it was in was full. The only other thing that we were upset about was the pool was down both the saturday and Sunday that we stayed. that made for some unhappy kids' but nothing we could do about it. they hotel is located close to several different restaurants and shopping areas. it is conveniently close to I 65 and only about a 20 to 25 minute ride to Nashville proper.