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JB City Shopping Mall Apartment

3.0 star property
Hotel with outdoor pool, near KSL City Mall

Choose dates to view prices

JB City Shopping Mall Apartment offers a vibrant retreat in the heart of JB. Unwind at the steam room, swim in the outdoor pool, or explore 10 coffee shops/cafes and a garden on site. With free WiFi, an outdoor entertainment area for kids to play and express check-out.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Restaurant
  • Outdoor pool
  • Fitness center
  • Steam room
  • 10 coffee shops/cafes
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Snack bar/deli
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Playground on site
  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
$45 nightly
The total price is $52
Nov 18 - Nov 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 3 Bedrooms, Bathtub, Pool View

Family Apartment, 3 Bedrooms, Bathtub, Pool View | Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Bathtub, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1194 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 3 Queen Beds

View all photos for Comfort Apartment, 2 Bedrooms, Balcony, City View

Comfort Apartment, 2 Bedrooms, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Comfort Apartment, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment, 3 Bedrooms, Bathtub, Pool View

Family Apartment, 3 Bedrooms, Bathtub, Pool View | Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Bathtub, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1194 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 3 Queen Beds

View all photos for Family Apartment, 3 Bedrooms, Sea View, Corner

Family Apartment, 3 Bedrooms, Sea View, Corner | Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Sea View, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Design Apartment, Multiple Bedrooms, Sea View, Corner

Design Apartment, Multiple Bedrooms, Sea View, Corner | Iron/ironing board, free WiFi, bed sheets

Design Apartment, Multiple Bedrooms, Sea View, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Family Studio, Multiple Bedrooms, City View, Corner

Family Studio, Multiple Bedrooms, City View, Corner | Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Bedrooms, City View, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bunk Bed and 2 Queen Beds

View all photos for Signature Studio, 1 King Bed, Balcony, City View

Signature Studio, 1 King Bed, Balcony, City View | Private kitchen | Full-size fridge, microwave, stovetop, electric kettle

Signature Studio, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment, 2 Bedrooms, City View, Corner

Signature Apartment, 2 Bedrooms, City View, Corner | Iron/ironing board, free WiFi, bed sheets

Signature Apartment, 2 Bedrooms, City View, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Comfort Studio, 2 Queen Beds, Non Smoking, Bathtub

Full-size fridge, microwave, stovetop, electric kettle

Comfort Studio, 2 Queen Beds, Non Smoking, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio, Multiple Beds, Non Smoking, Bathtub

Full-size fridge, microwave, stovetop, electric kettle

Economy Studio, Multiple Beds, Non Smoking, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio, Multiple Beds, Balcony, City View

Family Studio, Multiple Beds, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub | Bathroom | Hair dryer, towels, shampoo, toilet paper

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Balcony, City View

Family Studio, Multiple Beds, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Studio, 2 Queen Beds, Balcony, Pool View

Standard Studio, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub | Iron/ironing board, free WiFi, bed sheets

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Economy Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment, 2 Bedrooms, City View, Corner

Signature Apartment, 2 Bedrooms, City View, Corner | Living area | Flat-screen TV

Signature Apartment, 2 Bedrooms, City View, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Signature Apartment, 2 Bedrooms, City View, Corner

Signature Apartment, 2 Bedrooms, City View, Corner | Living area | Flat-screen TV

Signature Apartment, 2 Bedrooms, City View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 Twin Bunk Bed

Standard Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 499 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Apartment, 2 Bedrooms, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 999 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Economy Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 499 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Apartment, 4 Bedrooms, Bathtub, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1500 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 12
  • 1 Twin Bed, 4 Queen Beds, 1 Twin Futon and 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Balcony, Sea View

Luxury Suite, 2 Bedrooms, Balcony, Sea View | Iron/ironing board, free WiFi, bed sheets

Luxury Suite, 2 Bedrooms, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • 1000 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Jalan Seladang Block B, Johor Bahru, Johor Bahru, 80250

What's nearby

  • KSL City Mall - 3 min walk - 0.3 km
  • Plaza Pelangi - 7 min walk - 0.6 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 2.6 km
  • Johor Bahru City Square - 4 min drive - 3.0 km
  • Komtar JBCC - 5 min drive - 2.7 km

Getting around

  • Seletar Airport (XSP) - 33 min drive
  • Senai International Airport (JHB) - 34 min drive
  • Singapore Changi Airport (SIN) - 46 min drive
  • JB Sentral - 8 min drive
  • Kempas Baru Station - 11 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪D'Shanghai 大上海 - ‬2 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Saigon Saturday - ‬2 min walk
  • ‪乔之味 Taste Of Georgetown - ‬1 min walk

About this property

JB City Shopping Mall Apartment

JB City Shopping Mall Apartment puts you just a 5-minute drive from KSL City Mall and Johor Bahru City Square. Guests can take a dip in the outdoor pool or grab a bite to eat at Secret recipe, which serves lunch and dinner. There are 10 coffee shops/cafes, a fitness center, and in-room conveniences like washing machines and refrigerators.

At a glance

DONE

Hotel size

    • 3 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [D’esplanade Residence Block lobby]
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 10 coffee shops
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's menu

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Steam room
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Accessible bathtub
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board
  • Washing machine

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Free tea bags/instant coffee

Special features

Dining

Secret recipe - This café serves lunch and dinner. A children's menu is available.
Subway - Onsite café. Open daily.
Routine - Onsite café. Open daily.
Old town - Onsite café. Open daily.
Matang Seafood - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of MYR 200 will be collected before check-in

Optional extras

  • Late check-in between noon and 2:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts cash.

Also known as

Jb City Shopping Mall
JB City Shopping Mall Apartment Hotel
JB City Shopping Mall Apartment Johor Bahru
JB City Shopping Mall Apartment Hotel Johor Bahru

Frequently asked questions

Does JB City Shopping Mall Apartment offer free cancellation for a full refund?

Yes, JB City Shopping Mall Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JB City Shopping Mall Apartment?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at JB City Shopping Mall Apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JB City Shopping Mall Apartment?

Yes, there's free self parking.

What are the check-in and check-out times at JB City Shopping Mall Apartment?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at JB City Shopping Mall Apartment and nearby?

JB City Shopping Mall Apartment has an outdoor pool and a steam room, as well as a garden.

Are there restaurants at or near JB City Shopping Mall Apartment?

Yes, there's an onsite restaurant, Secret recipe.

Does JB City Shopping Mall Apartment have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

Does JB City Shopping Mall Apartment have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JB City Shopping Mall Apartment like?

JB City Shopping Mall Apartment is a short 3-minute walk from KSL City Mall and 7 minutes' walk from Holiday Plaza.

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Reviews

JB City Shopping Mall Apartment Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Amenities

7.8

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Location
Elevator
Room
Toilet
Water

Reviews

10/10 Exceptional

I enjoyed the stay. Will be back again for sure!
Ayeann, 1-night trip

8/10 Very good

Good location!
Camilla, 1-night trip

10/10 Exceptional

A good location
Felicia, 1-night trip

8/10 Very good

Everything was okay,pleasant , clean
Muhammad, 1-night trip

10/10 Exceptional

Linked to KSL. Spacious room and good for up to 8 pax. Nice view of the city too
Zhaolin, 2-night trip

10/10 Exceptional

Super host!

Check in instructions was very details. Big kudos to Nicolas.. he is super attentive and helpful. Recommended!!!
Siew tho, 1-night trip

10/10 Exceptional

It's a spacious apartment that is conveniently located above KSL shopping mall. The apartment has multiple rooms, including a dining and kitchen area, and living room to gather.
Ivy, 2-night trip

10/10 Exceptional

Got very prompt reply whenever questions raised
Joyce, 1-night trip

8/10 Very good

The checking In and out instructions were clear to understand and follow. The room was big enough to accomodate four persons and it was spacious. On entering we found the room nice and clean. The bathroom could do with a shower curtain to prevent water spillage onto the floor making it slippery for all, young and old!! Overall we had a good stay>
Philip, 2-night trip

2/10 Poor

Very bad !!!!
IL, 3-night trip

8/10 Very good

The wifi is extremely weak, to the point that even the television cannot connect to Netflix. Also needs a shower curtain, because the water will spray everywhere
Hsin Kerng, 1-night trip

8/10 Very good

It was just acceptable

General cleanliness of the room was just acceptable. I can feel the dustiness under my feet. Toilet was well cleaned and maintained though. However, I don't know why staying few times at such apartment type accomodation and got into arguments with the Security guards. For this stay, I forgot to return the apartment plague which was in my car, and I had exited. Trying to get the Security guard on duty to let me into the mailbox area to return but was met twice with the comments "you should get your car out first". I had no choice but to rebut in a unfriendly tone " the car is already out and don't keep talking when you don't understand".
Chin Hock, 1-night trip

8/10 Very good

Good option for a couple of nights / weekend

I stayed here 1 night in July 2025. My apartment was on the 27th floor. PROS: Quite spacious. TV with satellite. Good fridge/freezer. Air con + fan on ceiling. Wi-fi. Balcony with nice view. The bed was comfy enough, although I found the bed linen to be of medium quality. The block of flats is next door to the KSL Shopping Centre, so there are quite a few dining options within a stone’s throw + shops. I tried to extend my stay by one more night but they were fully booked. It was overall a very decent option for 1 night and at a very good price. CONS: Slightly fiddly to deal with the check-in procedure, it’s all automated, you receive instructions & pics via WhatsApp, you collect the key pass via a post box. Same on check-out. I personally had no problems but it might be a bit tricky for someone else About 20 mins’ by bus (or more with traffic) from JB city centre. Some of the wall paint by the sofa was in bad condition/crusting off and should be sorted out. There were also some damp patches on the wall. The bathtub was not fitted properly as it was wobbling. Also, there was no curtain, why? You need to crouch to avoid splashing everywhere whilst having a shower. Very dusty under the bed / sofa / carpet, and behind the washing machine, do the cleaners actually clean?
Marco, 1-night trip

8/10 Very good

Check in is quite late, they specify is at 3pm. Location is excellent for shopping and food
Patrick, 1-night trip

4/10 Fair

管理不十分の部屋

KSLショッピングモール側で立地は最高で便利。Wi-Fiも良好。 今回、2回目の滞在だったが、今回はチェックインして部屋に入ると、ルームクリーニングが終わっていなかった。連絡した後クリーニングスタッフが来て掃除した。バルコニーはしばらく掃除していないくらい埃だらけだった。清掃の間、待たなければならず、1時間、時間を損した。更に、シャワー後の水はけが悪かった。一日経っても一部に水が溜まっていた。ヘアドライヤーはあった。台所の引き出しには、前の人が使って汚れたままのお皿があって気分が悪かった。確認をきちんとしてほしい。洗濯機はあったが、物干しラックは無かった(他のオーナーの部屋にはあった)。アイロン、アイロン台よりも、物干しラックがあった方が便利だと思った。次に利用する時は、事前に物干しラックがあるかどうか確認して、物干しラックがあるオーナーの部屋に宿泊したい。台所には鍋があり、袋ラーメンを作ろうとしたところ、電気オーブンが点いたり消えたりで、故障しており、作ることができなかった。このオーナーの部屋の管理は不十分。宿泊費をきちんと払っているのだから、きちんと管理した部屋を提供して欲しい。電気コンロの故障を知らせても無視され、返答なし。初っ端から未清掃の部屋にチェックインさせたり、確認や管理が十分でない部屋を提供され、気分の悪い滞在になった。一部宿泊料金の返金をして欲しかったが無視された。 立地条件はとてもよいので、次回は別のオーナーの部屋を利用したい。
5-night trip

4/10 Fair

was disappointed to see unmade beds, spread out towels, trash etc. when entering the room. The cleaning was late hence delayed my check in time. The bed spray was very strong and not sure if they change the bed sheets or just sprayed something on.
Thin Sandi, 1-night trip

10/10 Exceptional

chia

Good location with many eateries, lot of shopping, very easy to get Grab to visit other places. Fast check in and out. Simple with video guide given for check in was great help. My first choice for future visit to Johor Bahru.
Chia, 1-night trip

8/10 Very good

An off day break

The check is from Whatsapp instruction, although reading through it may seem confused but there are videos to guide through..it is very easy.
Patrick, 1-night trip

10/10 Exceptional

Check in easy and fast. Good service
Lim, 1-night trip

4/10 Fair

There is a major problem with the lift. It took more than 30 minutes to get to our room. The room was comfortable, but the apartment building structure had some issues, which was disappointing.
Kazuhiro, 1-night trip

2/10 Poor

Won't stay here again

Out of 4 lifts to our block, only 2 were working. At times, only one lift was working. The wait for the lifts is easily at least 20 mins. On one occasion, it was so packed that we climbed up the stairs to our unit at level 25. The place was very run down as well, and the photos looked completely different fro where we stayed.
Choo Wai, 2-night trip

8/10 Very good

Above Average

The apartment location is very good, room size is consider ok and clean.
2-night trip

8/10 Very good

Would have had a better stay if

Apartment was clean and convenient, beds were comfortable but the sofas were not. Tv size a bit small but came with Netflix we can log into our own account. We stayed for 4 nights requested for extension so we can have lunch first without lugging all our luggages around but was able told even an hour extension is subject to charge. Not a pleasant experience to end an otherwise comfortable stay.
4-night trip

8/10 Very good

Simple stay, Spacious and clean. Good security. Personal lift to the unit.
LIM, 1-night trip

2/10 Poor

Not recommended

Bath tub leaking wet whole toilet. Aircon remote controller not working. Even after changed batteries. Iron not hot and ironing board bends and not firm. Lifts are slow and i have to take the stairs. Just bad experience.
4-night trip