Good location in the city center.Service is ok and facilities are clean.
fan
fan (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019年12月3日
good
wonderful, this hotel, very good location
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Classy hotel
Very central hotel. Classy hotel excellent service.
ANNE
ANNE (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
No walk-in showers in this hotel
A large traditional hotel in a convenient location but the description on Hotels.com misleadingly says “shower”. Although it is true that the bathtubs have a shower attachment, there is only one walk-in shower in the entire hotel, in the Presidental Suite. In addition, although the hotel says it has several restaurants, in fact on a very quiet evening in January only the bar was open
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月14日
It was fine. Bathroom could have been cleaner though
Cheryl
Cheryl (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Lovely hotel stayed a few times excellent location and we were lucky to get parked.
Janet
Janet (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Excellent stay in every respect.
Excellent stay. Staff (all) were very polite and friendly. The room (& view ) exceeded expectations. Location perfect and free parking right outside.
Graham
Graham (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Ronnie
Ronnie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Great stay
Every thing was great, the only thing that is annoying is the £50 security deposit, which basically means you are lending them some of your money for a few weeks
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Spot on
Very welcoming, from the moment we got to the car park. Valet parking too.
Had to walk a small distance to the aparthotel but it was short & on arrival we got a warm welcome from the guy on reception. Very helpful team.
2 bedroom apartment was spacious clean & comfortable
Sue
Sue (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
CHLOE
CHLOE (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Poor customer service
Sent two emails regarding the lack of hot water and the fact the staff didn’t seem to care when informed. No response!
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月3日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月1日
Nice hotel, extremely unprofessional staff members
Extremely disappointed with the level of service at Reception. We arrived to check in at 11:15pm I asked regarding car parking availability to be met with a very firm “we are full” and also when I asked for alternatives I was told “no idea”. I managed to park and the returned to check in to be met again with the same individual rudely throwing down a document for me to sign then turning to a colleague to remind them of what they hadn’t done. Furthermore this same individual then openly swore across the reception when his failed attempt to open a bottle can clearly ruined his day. On completion of check I asked for the name of the employee to be told “Matty”. I have been a regular customer to this hotel and unfortunately I will be looking elsewhere in future.
Ste
Ste (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月30日
Clare
Clare (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Shaun
Shaun (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
good hotel good stay
on arrival the room was nice on the 11th floor with views of river.we went out for a meal and arrived back about 9pm.the hotel has a bar above this floor and we heard every footstep and dancing above us and the music was as loud as if we were at the club.people were in and out of the lifts on our floor to go upstairs.there was no control with these people as they came from the street and were not guests at the hotel.so asked reception to move us.this they did thankfully.
the hotel staff are really friendly and food was good.we managed to park outside which was also good.
carl
carl (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Very professional and attentive staff.
George
George (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
liz
liz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Repeat Visitor.
Repeat visitor to Vermont Newcastle. Maintaining excellent standards.