When I checked in, they asked for 300 euros as a deposit. However, when I checked out, they refused to refund the 300 euros, saying it was for the accommodation fee, even though I paid the entire room fee. The incompetent staff said they had no authority and passed it on to other staff. They did not respond at all when I contacted them. If there is no staff at the front desk, go outside. They are probably smoking and hanging out with their boyfriends.