Our stay was fine. The hotel is an older hotel and could use a refresh.The rooms however were clean and the staff was friendly and helpful. The room was very quiet.
Amy
Amy (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 29 日
The area felt so unsafe we didn’t stay - homeless people, reputation for break ins
Sonya
Sonya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 28 日
Terrible smell in the hotel corridor and room
Aqueel
Aqueel (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 23 日
Room smelled bad! All the furniture was old, broken dirty! Dirty sofa bed, broken bed, broken chair horrible lighting, dirty horrible pillows will never use again!
Edgar
Edgar (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 14 日
Clean room, comfortable bed,quiet and excellent staffing at the front desk.
DOUG
DOUG (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 9 日
Michael
Michael (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 5 日
Troy
Troy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 24 日
Aaron
Aaron (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 17 日
steve
steve (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 5 日
No blankets were available at front desk. Told they didnt have any available. Really, not good
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 2 日
Only significant distraction was our room faced I-17 and the traffic noise finally died down around 2am
Raymond
Raymond (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 21 日
Erisa
Erisa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Roberto
Roberto (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 15 日
Overrated should be a 5 of 10 suggest elasewhere
Rarely write a review but this hotel appears better rated than it is. Arrived and elevator not working so used stairs, door to outside stairs not closing properly so anyone could enter upper level rooms. The pool was murky with green tinge so kids couldn’t swim. Toilet wouldn’t flush or ran water nonstop. Breakfast lady was happy cause ice machine had been broken for 2 months but just got fixed.
The area is swamped with homeless , not hotel fault but their security of no locking outer door was scary.
What pushed me over edge was breakfast starts at 7am and I went in at 6:50 to get milk for my daughter who had a soccer game and we had to leave at 7 to get to it. The lady at front desk was EXTREMELY rude and said that breakfast starts at 7 but it was the way she said it. So after all the things that were wrong they couldn’t allow me to get milk that was sitting out for my daughter? Very poor attitude of worker.
Will never stay here again will go to my tried and true Sleep Inn Mayo Clinic location.
Deanna
Deanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
philip
philip (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 11 日
Good bang for your buck
Good hotel in a sketchy area, the girl in the front desk was friendly, breakfast was simple but tasty (waffles, eggs, bacon, bagels, cereal, coffee, juice, yogurt, apples and bananas), the room was comfortable, very close to a Costco and a Walmart
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 8 日
Avoid this hotel
Horrible customer service, overnight staff refused to help us when we asked for a different room due to air conditioning not working and room reeking of cigarettes. We were told that the hotel was full (even though she didn’t even get up to check to see if a room was available) refused to find us an air freshener for the smell stating she’s “overnight and doesn’t know where housekeeping keeps anything” When we asked for a trash can for our room she stated I don’t know where to find one for you and then proceeded to empty out a trash can behind the desk and hand us that one. Complained and made rude remarks the entire duration of our conversation. The ice machine has been broken for 2 months and the vending machine to buy waters, other drinks, and snacks was broken and unable to accept payment. No washcloths in our room, when we asked housekeeping for some they told us we (my husband and I) that we had to share one washcloth. Visible urine stains on the carpet from previous pets stays. The managers fought against giving us a refund but thankfully hotels.com advocated for me and we were able to at least get a partial refund despite the horrendous customer service and quality of the room.
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Staff are polite and courteous. The breakfast was more than I thought. Make your own waffle. Scrambled eggs with fried potatoes. Yogurt, fruit juice and coffee. I enjoyed my stay here.
Donald
Donald (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Cathy
Cathy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 24 日
James
James (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Juan J
Juan J (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
It started out okay but as soon as i left they started charging my card random amounts until my account was empty
Brandy
Brandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Food options are not diverse in every morning, they seemed the same but all are fresh and good tastes. Beds are not comfortable as it’s quite high .
Cam Ha
Cam Ha (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 8 月 18 日
Good luck!
We didn't stay. The front desk gave us cards that wouldn't work on the first unit so we asked for new keys, and she gave us keys to a new unit. They also didn't work. She even tried a 3rd time herself, but still didn't work, she then gave us cards to a third unit (attempt #4) that didn't work, but good thing as there was already someone staying there that came out when we tried using the card. We finally got a card that worked with a unit on the ground level and when we went in it smelled like cigarettes and had dirty towels on the floor. We've stayed there before without incident, but that was the last straw on this visit. We were nice about it, but asked for a refund which we were told we would recieve and booked another location at a different hotel, but I'm finding out they billed us anyway for the first night. I don't know if I'll ever book with them again. Super disappointed!!!