我可否免費取消鳳凰城北/鹿谷凱富套房酒店的預訂，並獲發全額退款？

可以。鳳凰城北/鹿谷凱富套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

鳳凰城北/鹿谷凱富套房酒店是否設有泳池？

是的，此住宿設有室外泳池。旅客由 07:00 至 23:00 可使用泳池。

鳳凰城北/鹿谷凱富套房酒店是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 USD25.00的費用。輔助動物豁免收費。

鳳凰城北/鹿谷凱富套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

鳳凰城北/鹿谷凱富套房酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：03:00。退房時間為 11:00。住宿可提供特快退房與零接觸退房服務。

鳳凰城北/鹿谷凱富套房酒店是否附設娛樂場？

否，此酒店不設娛樂場，但沙漠鑽石娛樂場 - 西河谷 (21 分鐘車程外) 就在附近。

鳳凰城北/鹿谷凱富套房酒店店內與附近有什麼好玩？

鳳凰城北/鹿谷凱富套房酒店備有室外泳池、24 小時健身中心及電子遊戲室。

鳳凰城鳳凰城北/鹿谷凱富套房酒店優惠

Q: 鳳凰城北/鹿谷凱富套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2024 年 6 月 17 日

Hiu Yi (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 10 月 5 日

No blankets were available at front desk. Told they didnt have any available. Really, not good

Edward (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 2 日

Only significant distraction was our room faced I-17 and the traffic noise finally died down around 2am

Raymond (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 21 日

Erisa (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

Roberto (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 15 日

Overrated should be a 5 of 10 suggest elasewhere

Rarely write a review but this hotel appears better rated than it is. Arrived and elevator not working so used stairs, door to outside stairs not closing properly so anyone could enter upper level rooms. The pool was murky with green tinge so kids couldn’t swim. Toilet wouldn’t flush or ran water nonstop. Breakfast lady was happy cause ice machine had been broken for 2 months but just got fixed. The area is swamped with homeless , not hotel fault but their security of no locking outer door was scary. What pushed me over edge was breakfast starts at 7am and I went in at 6:50 to get milk for my daughter who had a soccer game and we had to leave at 7 to get to it. The lady at front desk was EXTREMELY rude and said that breakfast starts at 7 but it was the way she said it. So after all the things that were wrong they couldn’t allow me to get milk that was sitting out for my daughter? Very poor attitude of worker. Will never stay here again will go to my tried and true Sleep Inn Mayo Clinic location.

Deanna (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 12 日

philip (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

Good bang for your buck

Good hotel in a sketchy area, the girl in the front desk was friendly, breakfast was simple but tasty (waffles, eggs, bacon, bagels, cereal, coffee, juice, yogurt, apples and bananas), the room was comfortable, very close to a Costco and a Walmart

Karen (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 8 日

Avoid this hotel

Horrible customer service, overnight staff refused to help us when we asked for a different room due to air conditioning not working and room reeking of cigarettes. We were told that the hotel was full (even though she didn’t even get up to check to see if a room was available) refused to find us an air freshener for the smell stating she’s “overnight and doesn’t know where housekeeping keeps anything” When we asked for a trash can for our room she stated I don’t know where to find one for you and then proceeded to empty out a trash can behind the desk and hand us that one. Complained and made rude remarks the entire duration of our conversation. The ice machine has been broken for 2 months and the vending machine to buy waters, other drinks, and snacks was broken and unable to accept payment. No washcloths in our room, when we asked housekeeping for some they told us we (my husband and I) that we had to share one washcloth. Visible urine stains on the carpet from previous pets stays. The managers fought against giving us a refund but thankfully hotels.com advocated for me and we were able to at least get a partial refund despite the horrendous customer service and quality of the room.

Megan (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 24 日

James (7 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 24 日

Juan J (5 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 21 日

It started out okay but as soon as i left they started charging my card random amounts until my account was empty

Brandy (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 18 日

Good luck!

We didn't stay. The front desk gave us cards that wouldn't work on the first unit so we asked for new keys, and she gave us keys to a new unit. They also didn't work. She even tried a 3rd time herself, but still didn't work, she then gave us cards to a third unit (attempt #4) that didn't work, but good thing as there was already someone staying there that came out when we tried using the card. We finally got a card that worked with a unit on the ground level and when we went in it smelled like cigarettes and had dirty towels on the floor. We've stayed there before without incident, but that was the last straw on this visit. We were nice about it, but asked for a refund which we were told we would recieve and booked another location at a different hotel, but I'm finding out they billed us anyway for the first night. I don't know if I'll ever book with them again. Super disappointed!!!

3 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Maria (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 14 日

Cumple con el objetivo

En general todo muy bien, un poco de variedad en el desayuno no estaría mal

Alejandro (4 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 3 日

鳳凰城北/鹿谷凱富套房酒店

Comfort Inn & Suites Phoenix North / Deer Valley

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常見問題

我可否免費取消鳳凰城北/鹿谷凱富套房酒店的預訂，並獲發全額退款？

鳳凰城北/鹿谷凱富套房酒店是否設有泳池？

鳳凰城北/鹿谷凱富套房酒店是否允許寵物入住？

鳳凰城北/鹿谷凱富套房酒店是否設有店內泊車位？

鳳凰城北/鹿谷凱富套房酒店的登記入住及退房時間為何？

鳳凰城北/鹿谷凱富套房酒店是否附設娛樂場？

鳳凰城北/鹿谷凱富套房酒店店內與附近有什麼好玩？

鳳凰城北/鹿谷凱富套房酒店的評價

評價

不錯