First of all, hotel NOT as described. Loads of people congregated in their so called lobby, and their canteen as there is not a place called lobbying room. At the front door there is a sign "Soliciting is not allowed".. gulp that is one sign to tell you what kind of hotel it is. Walking into the hotel room, dark, dirty carpet and lift door is welcoming you as well as smell of dope. The story is not stop there, people congregation moved to the garden, laugh and talk so loudly until 3am. Reported it to the staff at 00:30 am and promised that i will be dealt with which was failed! We requested to cancel the rest of our stay(we booked 3 nights).. hotels.com agent tried to do it for us, only to get answered no and the phone put down. There were also loads homeless slept on the street nearby..Also we have a car to park, parking valet is USD 52 per night. When we asked if there is any public parking nearby, the receptionist just said none. In fact, there is a public car park for USD 10 per night 100 mtrs away. Also can park for free on the street from 8pm to 7am. We so disappointed with this hotel. We moved to a better hotel at the end and we did not feel safe and couldnt sleep. On the good note, room is clean and spacious..