The property itself was undergoing renovations. The cleaning staff were friendly and the woman I had at checkout was nice. Some of the staff were incredibly dismissive and almost rude - I asked about late checkout and was told outright they were booked out and that it would not be possible, even if I paid. The person was very short with me on the phone and made 0 effort to help in any way. I then booked a half day via another provider and stayed. They didn't even offer an apology or anything - after explicitly telling me the hotel was booked out. After even trying to be nice then the lady was rude and doubled down - it wasn't great.
Alex
2 晚商務旅程
8/10
真實旅客
2 晚家庭旅程
4/10
Place was pretty shabby. Had to pull out refrigerator plug because fridge made so much noise. Room had construction outside on Saturday and room was right next to elevator. No complementary water and no breakfast included
真實旅客
2 晚友伴旅程
2/10
Torrence
1 晚行程
6/10
The building was under construction during the visit and wasn’t made aware of it before arriving or when I checked in from the staff. Didn’t realize it until I got in the elevator and saw a sign saying that the water would be shut off for a couple of hours during the day. Then went I got to my room I heard all the banging, dropping of items, etc. I’m just glad I wasn’t in the room majority of the time but when I tried to sleep in some or take a nap during the day it was hard with the noise. The staff was friendly though, but was just expecting more from my stay.
David
2 晚行程
4/10
I can’t believe this place has a 8.4 score. This is my trusted site for reading reviews and I was steered wrong this time. Service was mediocre at best. The rooms are very small and oddly shaped, we struggled to figure out how to open 2 carryons and not trip over them. The sink handles leaked and made a mess on the counter and you can hear everything happening in the rooms next door. The people were not loud, just no insulation. The bed was relatively comfortable and the room clean (mostly) but it wasn’t a 8+ property.
Heather
2 晚行程
10/10
Great friendly staff
Halley
1 晚行程
10/10
I had a great experience
Shaheer
1 晚友伴旅程
10/10
Great staff. Great location. Quiet.
Tiffany
1 晚浪漫旅程
4/10
Jon
1 晚家庭旅程
8/10
David
1 晚行程
10/10
Irvin
1 晚商務旅程
8/10
JAMES
1 晚行程
4/10
Cheryl
1 晚行程
10/10
Amanda
1 晚行程
10/10
Front desk staff was excellent. Very welcoming and helpful.
Susan
1 晚行程
4/10
Check in staff was attentive and responsive to needs. One of the reserved rooms was filthy and smelled like Marijuana.
Daniel
1 晚家庭旅程
8/10
Hotel was quiet and comfortable, bed was a little firm but adequate
Noel
1 晚家庭旅程
8/10
Ed
1 晚行程
10/10
Alexander
1 晚行程
4/10
Tirza
1 晚行程
10/10
David
1 晚行程
6/10
This property is covered in a sticky film-- on the tables, room furniture, floors, etc. Also, the room AC blows and smells of urine and the elevator smelled of urine.