We had a great time and look forward to coming back soon
april
4 晚家庭旅程
8/10
Jon
3 晚家庭旅程
10/10
charles
1 晚行程
8/10
Our stay was great because the conference was held here. But i am very concerned about the hotel’s up keep. When we arrived, the light switch in the bathroom was lying neatly on the bathroom counter. We informed them and they fixed it. The bathroom water faucet fell off when i tried to turn it on and I was able to attach it back. Never knew there are such fall off and attach back faucet. The climax was when we tried to enter the indoor swimming pool area, the whole upper door frame (about 2 feet long, made of metal) of the entrance fell and narrowly missed me and my 9 year old son. They apologized and promised to fixed it and asked if we were alright. We were okay. Thankfully !! We lightly joked what else could fall off in this hotel. But hey what a terrible thought. What else could fall off?! The employees are all very nice and professional.
Ruoqing
3 晚家庭旅程
10/10
Jon
1 晚行程
4/10
Staff is awesome, rooms where musty and smelly, stuck in the 80's..furniture and carpet! Windows were dirty, couldnt see out of them. Place needs major updating!!!
Debbie
3 晚行程
4/10
Loretta
3 晚行程
6/10
Not enough staff. Stayed 4 nights asked for daily maid service only had it one day. Carpet in hallway was very dirty never vacuumed Thursday to Sunday. Called for more toilet paper 3 times over 2 days finally had to get it ourselves from a maid in hall way. Says they have room service but no one answered the phone had to go order and get ourselves. Did find a desk manager that was great and one atrium server that would help us.
真實旅客
4 晚行程
8/10
Gary
2 晚行程
10/10
Jennifer
3 晚行程
10/10
Tracy
2 晚家庭旅程
10/10
James
1 晚行程
10/10
John
2 晚行程
8/10
dustin
2 晚行程
10/10
Our stay was amazing. We had easy check in. We settled into our room and than went down for a nice meal at the atrium cafe. Which was nice because we didn’t have to leave the hotel and come back. The food was amazing We really enjoyed our stay
Tommy
1 晚行程
10/10
Stacy
2 晚家庭旅程
10/10
Monica
1 晚行程
8/10
Bobby
3 晚行程
2/10
The buss boy called a police on my 80 years old father accusing him of grabbing his butt and when asked, he told that my father stick his finger on his ass. Ridiculous! My father was proven innocent. Police apologized on us. It’s a false accusation against us just because he is so lazy to give us a blanket that we requested.
Ayesha
2 晚家庭旅程
8/10
Ok clean but a little over priced 210 a night for a basic king room. For an average hotel asked for a lake view received a roof view. Not at all what we were expecting disappointing to say the least. Staff at check in was friendly on a good note. Probably would not stay again just expected more.
Michael
1 晚行程
10/10
Jennifer
4 晚家庭旅程
10/10
Walter
3 晚行程
10/10
Stayed for a quick weekend getaway, and everything was perfect! Rooms were spacious and clean, the lobby area was beautiful. Bar was great, pool was clean and nice. The Spa though... oh my goodness. What a gorgeous, tranquil and relaxing place! The steam room was my favorite. Definitely cannot wait to come again!
Esther
1 晚行程
8/10
Staff was wonderful, & the property was extremely clean!