The were plumbing problems which caused the water in the shower to back up into the tub and onto my feet. The so-called breakfast was not a breakfast at all. The bagels and toast were stale. A Horrible experience..
Solee
Solee (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Roman
Roman (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Staff was great, rooms were not.
The staff was very professional and nice. However the room itself was awful. The carpet was soo dirty that my 1 year olds feet were brown after 2 minutes. The water never even got warm moreless hot. The bathroom and sink area had water damage and just damage in gerenal. The beds were hard, the bed covers were very cheaply made. The bathtub even though it was not used because how gross it was. Continue dripping the entire time. Also not sure of their cleaning supplies, but I broke out in a rash all over any exposed skin. Overall the room was just gross feeling & realistically gross. Very out of date, and previous damage seem to just be either painted over, or puttied over.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
HORACIO
HORACIO (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
Maintenance needed bad
The lobby area looked nice but in room 114 the Shower head leaked and created puddles of water on bathroom floor, rust in sink, not enough towels and wash cloths we were only provided 2 of each, I asked the guy at the front desk to extend my room an additional day and was told “we’re not extended stay” which was rude. The refrigerator and toilet leaked water also. The bed was comfortable that’s about it.
Tierra
Tierra (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Moldy smell
The room we got smelled like mold then we got another room after we complained and it was better, however it smelled like mold after we turned on the ac. My husband is allergic to mold and this morning he has to take allergy pills.
Iblin
Iblin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Overall good
Heidi
Heidi (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 2 日
Upon check-in the smell of mold walking into the lobby was horrible. When we got to the room it was worse. We didn't even put our bags down. We ask for a refund right away. I do not recommend!
kytha
kytha (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Alex
Alex (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Marvin
Marvin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
travis
travis (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
Hotel Needs Renovating
This hotel was pretty run down. The room smelled of mildew and everything felt damp. There was obvious mold around the a/c unit. The staff members were friendly and accommodating which made it bearable, but we won’t be returning.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
Not worth it.
With a lot of hotels to choose from close to the Richmond airport, we chose one that was middle of the road price-wise, expecting it to be a little bit better than the cheaper ones. The room was damp and musty, and the breakfast was minimal, so we questioned our decision to go for this price range.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Dwyath
Dwyath (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 22 日
Doug
Doug (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Melissa
Melissa (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Dwyath
Dwyath (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
The water in the shower wouldn’t get hot. The maintenance man and the workers were living in the room right beside mines. Very unprofessional. Crack heads in and out of the place