Staff was very friendly, respectful and welcoming. When we arrived there was a line for check in at the front desk as the system was running a bit slow, the staff was very apologetic and even after encountering very rude and unpleasant guest they stay respectful, friendly and welcoming with them and everyone. Anytime we asked a question or needed anything staff was very prompt. When we walked out/in for any reason we were greeted and or told to have a great time, goodnight/good morning etc.
I would say when you check out make sure to get your final bill and review in person, i had an additional charge and had to call and took a while to get through. Although when i did Rueben was so helpful and helped get that charged reversed and if i had any questions or concerns i could call back.
Eric was the valet and was amazing! And Mia was our waitress during breakfast and was so pleasant. I unfortunately can’t remember every staff members name but they’re all so kind, respectful and so welcoming!
definitely coming back!