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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Collins Street

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Photo gallery for Novotel Melbourne on Collins

Exterior
Creator video
Bar (on property)
Indoor pool
Indoor pool
In the heart of Melbourne, Novotel Melbourne on Collins offers a welcoming retreat. Enjoy local cuisine at Lane Restaurant, take a dip in the indoor pool or explore the shopping mall on site. With dry cleaning/laundry services and car rentals available, this family-friendly hotel is ideal for those who want to stay connected with high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Parking available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
$117 nightly
The total price is $129
Sep 21 - Sep 22
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite, Multiple Beds

1 bedroom, down comforters, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Sofa bed - double
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Double Beds

7.6 out of 10
Good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Novotel Melbourne Central

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 691 reviews
$122 nightly
The price is $134
Sep 14 - Sep 15
Total with taxes and fees
Novotel Melbourne Central
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About the neighborhood

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 15 min walk - 1.3 km
  • Marvel Stadium - 19 min walk - 1.6 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Deer Park Station - 22 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Betty's Burgers - ‬2 min walk
  • ‪Maccaroni Trattoria Italiana - ‬1 min walk
  • ‪La Petit Chateau - ‬3 min walk
  • ‪Shandong Mama Mini - ‬1 min walk
  • ‪Shujinko - ‬3 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you just a 5-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING

Parking

    • Covered onsite valet parking (AUD 64 per day)
    • Offsite parking within 2953 ft (AUD 42 per day)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to September 19 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?

Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Melbourne on Collins?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM. The pool will be unavailable from August 12 2025 to September 19 2025 (dates subject to change).

Are pets allowed at Novotel Melbourne on Collins?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Melbourne on Collins?

Yes. Valet parking costs AUD 64 per day.

What are the check-in and check-out times at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Melbourne on Collins?

No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.

What is there to do at Novotel Melbourne on Collins and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Novotel Melbourne on Collins?

Yes, Lane Restaurant offers local cuisine.

What's the area around Novotel Melbourne on Collins like?

Novotel Melbourne on Collins is in Melbourne Central Business District, a short 10-minute walk from Melbourne Central Station and 8 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.

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Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Cities
Breakfast
Elevator
Restaurant
Store
Lobby
Parking

What guests liked

  • Breakfast was excellent with a great variety of options and delicious food. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Kid friendly
Sofina, 2-night trip

8/10 Very good

Centrally located easy to get around
Michelle, 3-night trip

10/10 Exceptional

Was a great stat, location great, room clean and comfortable, service was amazing all in all a great stay and would stay again.
Belinda, 1-night trip

6/10 Good

Needs some love!

It’s a tired old hotel! We have stayed here for many years, almost 30 years and it feels that old.
Leslie, 1-night trip

6/10 Good

Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.
David, 2-night trip

10/10 Exceptional

I like the position of the hotel, staff, amenities and the room was excellent
mark, 1-night trip

6/10 Good

Ok

Location great but lifts were broken
Karen, 4-night trip

10/10 Exceptional

Breakfast was amazing
Jade, 2-night trip

10/10 Exceptional

Great location. The hotel was right in the city, on Collins Street. The beddings were comfortable. Family room was a good size for my fsmily of 4.
Monica, 2-night trip

10/10 Exceptional

Best location, comfy & clean

Wonderful friendly and helpful staff, clean and comfortable room and facilities. Perfect location for shopping, tourist attractions and dining. Will definitely stay again!
Jane, 2-night trip

10/10 Exceptional

Good location
Jie, 4-night trip

6/10 Good

Convenient location, dated hotel.
claire, 1-night trip

8/10 Very good

We had a great time
Chandima, 1-night trip

10/10 Exceptional

Helpful staff, great location
Alison, 3-night trip

10/10 Exceptional

Great Hotel

Great hotel, good pool amd friendly staff
Felice, 1-night trip

6/10 Good

Needs work

The elevators wasn’t working 2 days out of 4 from concierge to reception and out of the main 3 elevators only one was working every day. This caused a nightmare checking out. Apart from that it’s a good location
ian, 5-night trip

8/10 Very good

Location is perfect
Domenic, 2-night trip

10/10 Exceptional

great property, top location, fast lift, friendly staff, great breakfast buffet.
Michael, 6-night trip

10/10 Exceptional

Great location.

Great location, friendly staff comfortable rooms.
Simone, 2-night trip

8/10 Very good

Great stay!
Megan, 6-night trip

4/10 Fair

Location
Jie, 5-night trip

10/10 Exceptional

It was a comfortable stay. Great facilities including the under cover (part indoor) pool. Many bar and dining options withing walking distance. We will definitely return.
Johnny, 2-night trip

8/10 Very good

Easy stay in CBD

Great location in the heart of the cbd, friendly service, an easy stay.
Jane, 1-night trip

10/10 Exceptional

awesome place
Sharon, 1-night trip

10/10 Exceptional

property is in a perfect spot for all of inner melbourne, the only down side was unfortunetly the pool and spa were not working ie heated during our stay having said that more than happy to stay there again
craig, 3-night trip